HVAC CSR & Dispatcher — Growth & ServiceTitan Expertise

Brookside Mechanical Inc; Manchester (NH); On-site; USD 30,307 - 38,572; Full time

Benefits offered by this job

Bonus structure

Health, dental, and vision insurance

Paid holidays

401(k)

Growth opportunities

Mentor/apprentice program

Employee assistance program

Company parties

Flexible schedules

Monthly team lunch

Random employee giveaways

Job summary

Working 9:00 am–5:00 pm, Monday–Friday, you’ll use ServiceTitan to manage the calendar, provide excellent customer service, and support growth. A background check is required and benefits are provided.

Qualifications

• Experience using ServiceTitan.
• HVAC knowledge is a plus.
• Strong communication and organizational skills.
• Customer service mindset essential.

Responsibilities

• Respond to client inquiries with friendly, professional service.
• Schedule service appointments and coordinate with technicians.
• Maintain and update the appointment calendar to keep operations smooth.
• Provide administrative support to the team and contribute to growth.

Skills

Customer service

Organization

Communication

Tools

ServiceTitan

Job description

Working 9:00 am–5:00 pm, Monday–Friday, you’ll use ServiceTitan to manage the calendar, provide excellent customer service, and support growth. A background check is required and benefits are provided.