HVAC CSR & Dispatch Specialist | Great Benefits & Growth

Pronto Heating & Air Conditioning; Minneapolis (MN); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive Pay

Stay-on Bonus

Comprehensive Benefits

Team Culture

Opportunities for Growth

Job summary

An established industry player is seeking a Customer Service Representative to join their team. This full-time role is perfect for a motivated individual who enjoys engaging with clients and providing exceptional service. You will be responsible for answering calls, scheduling appointments, and dispatching service requests, all while ensuring a smooth operation. The company values its employees and offers competitive pay, comprehensive benefits, and opportunities for growth. If you thrive in a fast-paced environment and have a passion for customer service, this is the perfect opportunity to advance your career in a supportive and fun atmosphere.

Qualifications

• 1+ years of customer service experience, preferably in a call center.
• Excellent communication skills and tech-savvy with strong computer abilities.

Responsibilities

• Engage with customers through calls, providing information professionally.
• Coordinate scheduling and dispatch HVAC service calls efficiently.

Skills

Customer Service Experience

Excellent Communication Skills

Tech-Savvy

Bilingual Skills

Problem-Solving Skills

Tools

Excel

Data Entry Software

Job description

An established industry player is seeking a Customer Service Representative to join their team. This full-time role is perfect for a motivated individual who enjoys engaging with clients and providing exceptional service. You will be responsible for answering calls, scheduling appointments, and dispatching service requests, all while ensuring a smooth operation. The company values its employees and offers competitive pay, comprehensive benefits, and opportunities for growth. If you thrive in a fast-paced environment and have a passion for customer service, this is the perfect opportunity to advance your career in a supportive and fun atmosphere.