HVAC Counter Sales Specialist

bakerdistributing; Tifton (GA); On-site; USD 28,000 - 42,000; Full time

Job summary

The Counter Sales Associate at Baker Distributing Company supports the sales counter at our wholesale HVAC distributorship, representing the company and delivering strong customer service in a sales-driven environment.

You will assist walk-in and phone customers, process sales orders, upsell related items, source parts, manage inventory and shipping, maintain showroom merchandising, and uphold safety standards and teamwork across the branch.

Qualifications

• High School Diploma or GED required; equivalent experience may be considered.
• Demonstrated experience with HVAC equipment in a wholesale distribution setting.
• Background in sales, operations, purchasing, or inventory management preferred.
• Strong interpersonal skills with a focus on customer service, problem-solving, and relationship-building.

Responsibilities

• Represent Baker Distributing Company as a leader in the industry ensuring maximum sales.
• Interact with internal and outside salespeople, vendors and contractors.
• Responsible for showroom merchandising and re-stocking product.
• Assist in resolving customer relations problems with both dealers and end users.
• Complete sales order process for customers with efforts to up-sell associated items.
• Service walk-in and telephone customers and assist with sourcing and shipping parts, inventory control and warranty administration.
• Provide customer product and service needs by researching products via computer system, catalog, telephone or other reference sources.
• Arrange stock on shelves or racks in sales area and keeps merchandise in order.
• Apply suggestive selling techniques and up-sells to current and prospective customers.
• Adhere to all company safety protocols and procedures.

Skills

Interpersonal skills

Customer service

Written communication

Verbal communication

Analytical aptitude

Problem solving

Teamwork

English communication

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

The Counter Sales Associate at Baker Distributing Company supports the sales counter at our wholesale HVAC distributorship, representing the company and delivering strong customer service in a sales-driven environment.

You will assist walk-in and phone customers, process sales orders, upsell related items, source parts, manage inventory and shipping, maintain showroom merchandising, and uphold safety standards and teamwork across the branch.