HVAC Counter Sales Associate — Customer-Focused Growth

Johnstone-Supply; Jacksonville (FL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid PTO

Job summary

Johnstone Supply is seeking a Counter Sales Associate I in Jacksonville, FL. You will assist customers in selecting HVAC/R products, provide technical information, and process transactions with accuracy and courtesy.

Responsibilities include in-store service, phone support, and coordinating orders across branches to ensure timely delivery and customer satisfaction. Prior retail experience and strong communication are essential for success.

Qualifications

• High School Diploma or GED; 1+ years of related experience in wholesale/retail environment.
• Front line customer service experience is required.
• English proficiency is essential for this role.

Responsibilities

• Greet customers and assist with product selections to meet needs.
• Provide information, support, and order processing for customers.
• Research inventory, coordinate with branches, and manage will-call orders.

Skills

Customer service

Product knowledge

Multitasking

Teamwork

Education

High School Diploma or GED

Tools

POS terminal

ERP systems

MS Office

Forklift

Job description

Johnstone Supply is seeking a Counter Sales Associate I in Jacksonville, FL. You will assist customers in selecting HVAC/R products, provide technical information, and process transactions with accuracy and courtesy.

Responsibilities include in-store service, phone support, and coordinating orders across branches to ensure timely delivery and customer satisfaction. Prior retail experience and strong communication are essential for success.