HVAC Comfort Advisor — In-Home Upgrades & Solutions

Boulder Connect; Santa Clara (CA); On-site; USD 85,000 - 110,000; Full time

Job summary

Boulder Connect is seeking an HVAC Comfort Advisor to guide residential customers in selecting heating, cooling, and indoor air quality solutions. You will assess in-home comfort, propose upgrades, and present financing options to help customers make informed decisions.

Collaborating with installation and service teams, you will ensure satisfaction and accurate recommendations while building lasting relationships with clients. A commitment to safety and ongoing technical learning is essential.

Qualifications

• Strong customer service and communication skills to explain solutions clearly.
• Comfort evaluating residential HVAC needs and identifying improvement opportunities.
• Ability to work effectively with internal teams to support smooth project outcomes.
• Commitment to safety standards and professionalism in customers’ homes.
• Willingness to grow technical knowledge and develop ongoing comfort-advising expertise.

Responsibilities

• Conduct in-home evaluations to assess comfort, system performance, and energy efficiency needs.
• Recommend tailored HVAC system upgrades or replacements based on customer requirements.
• Deliver clear proposals and explain available financing options.
• Collaborate with installation and service teams to ensure customer satisfaction and accurate recommendations.
• Build and maintain long-term customer relationships through a customer-first, safety-focused approach.

Skills

Customer service

Communication skills

Residential HVAC assessment

Team collaboration

Safety awareness

Technical curiosity

Job description

Boulder Connect is seeking an HVAC Comfort Advisor to guide residential customers in selecting heating, cooling, and indoor air quality solutions. You will assess in-home comfort, propose upgrades, and present financing options to help customers make informed decisions.

Collaborating with installation and service teams, you will ensure satisfaction and accurate recommendations while building lasting relationships with clients. A commitment to safety and ongoing technical learning is essential.