HVAC Branch Sales Pro – Bonus Eligible

Carrier Enterprise; Pearl (MS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Health Savings Account (HSA)

Dental Insurance

Vision Insurance

Life Insurance

Short-Term and Long-Term Disability

Employee Assistance Program (EAP)

Tuition Reimbursement and Professional

Paid Vacation and Sick Time

Company-Paid Holidays

401(k) Plan with Employer Match

Employee Discount Program

Company-Paid Volunteer Time Off

Job summary

Carrier Enterprise, LLC in Pearl, MS is seeking a Branch Sales Associate to be the friendly face of the branch. You will deliver product knowledge and exceptional service to HVAC/R professionals visiting the location, helping them find the right parts and solutions.

The role offers monthly performance-based bonuses and incentives, with a focus on accurate ordering, inventory awareness, and customer satisfaction in a fast-paced environment.

Qualifications

• Previous experience in a customer-facing role, preferably HVAC/R.
• Strong knowledge of HVAC/R products and components.
• Excellent customer service, active listening and problem solving.
• Proficiency with computerized sales and inventory management systems.

Responsibilities

• Greet customers and provide expert advice, product information and recommendations.
• Process customer orders accurately and ensure items are available and priced correctly.
• Maintain knowledge of inventory, specifications, compatibility and pricing.
• Monitor and replenish floor stock, conduct inventory counts and report discrepancies.
• Assist customers in troubleshooting and solving technical issues.
• Promote sales initiatives and upsell when appropriate.
• Support warehouse operations including receiving, inspecting and stocking.
• Ensure inventory accuracy through cycle counts and stock replenishment.
• Operate forklifts safely and maintain a clean counter/warehouse area.

Skills

Customer service

HVAC knowledge

Communication

Inventory management

Education

High School Diploma

Tools

POS software

Forklift operation

Job description

Carrier Enterprise, LLC in Pearl, MS is seeking a Branch Sales Associate to be the friendly face of the branch. You will deliver product knowledge and exceptional service to HVAC/R professionals visiting the location, helping them find the right parts and solutions.

The role offers monthly performance-based bonuses and incentives, with a focus on accurate ordering, inventory awareness, and customer satisfaction in a fast-paced environment.