HVAC Branch Sales Associate — Bonus Eligible

Carrier Enterprise; Humble (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health Insurance

Health Savings Account

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

EAP

Tuition Reimbursement & Professional +

Paid Vacation & Sick time

Company Paid Holidays

401(k) Plan

Employee Discount Program

Job summary

Carrier Enterprise is seeking a Branch Sales Associate to serve as the face of the Humble, TX branch, delivering exceptional customer service and product knowledge to HVAC/R professionals and contractors. You will support sales, process orders, and help customers find the right parts and supplies.

You will work closely with the team to drive top-line performance, manage stock and inquiries, and participate in travel for training or meetings as needed.

Qualifications

• Experience in customer service.
• Leadership roles with profit and loss responsibility preferred.
• Experience leading people in a retail environment.
• Demonstrated ability to rapidly grow sales in a retail environment.
• Experience building and maintaining cross-functional relationships.
• Experience analyzing and using customer, market, and competitor data to make informed decisions and business planning.

Responsibilities

• Greet customers, assist in finding HVAC/R products, provide expert advice and recommendations.
• Process orders accurately, handle payments, and ensure correct invoicing.
• Maintain product knowledge, stay updated on industry trends and new releases.
• Monitor stock levels, conduct counts, and report discrepancies.
• Assist customers with troubleshooting and technical issues.

Skills

Customer Service

Leadership (P&L)

Retail team leadership

Sales growth

Cross-functional relationships

Data-driven decisions

Education

High School Diploma or GED

Associate's degree preferred

Job description

Carrier Enterprise is seeking a Branch Sales Associate to serve as the face of the Humble, TX branch, delivering exceptional customer service and product knowledge to HVAC/R professionals and contractors. You will support sales, process orders, and help customers find the right parts and supplies.

You will work closely with the team to drive top-line performance, manage stock and inquiries, and participate in travel for training or meetings as needed.