German-Speaking Client Solutions Consultant – Bulgaria Reloc

Mercier Consultancy Group; United States; À distance; USD 25 000 - 37 000; Plein temps

Avantages offerts par ce poste

Training programs

Health insurance

Relocation package

Performance bonus

Growth opportunities

Résumé du poste

Mercier Consultancy Group is seeking a German Speaking Client Solutions Consultant in Bulgaria. You will deliver high-quality support to German-speaking clients across phone, email and live chat, while analyzing needs to provide effective solutions and ensuring brand excellence.

Join a fast-paced, international environment with a comprehensive relocation package, fully paid training, health insurance and a monthly salary withperformance bonuses.

Qualifications

• Fluent German is mandatory for this role.
• Proven experience in customer support or similar client-facing roles.
• Strong communication and problem-solving skills.

Responsabilités

• Deliver exceptional customer support to German-speaking clients via phone, email, and live chat.
• Analyze client needs to provide effective, professional solutions.
• Maintain high quality standards for all interactions reflecting brand excellence.
• Collaborate with internal teams to resolve complex inquiries.
• Act as a brand ambassador reflecting partner values in Bulgaria.
• Meet and exceed performance targets and KPIs.
• Update knowledge of internal systems and procedures.

Description du poste

Mercier Consultancy Group is seeking a German Speaking Client Solutions Consultant in Bulgaria. You will deliver high-quality support to German-speaking clients across phone, email and live chat, while analyzing needs to provide effective solutions and ensuring brand excellence.

Join a fast-paced, international environment with a comprehensive relocation package, fully paid training, health insurance and a monthly salary withperformance bonuses.