Hungarian-Speaking Solutions Consultant Relocation & Bonuses

Employers from Greece; United States; Remote; USD 23,000 - 38,000; Full time

Benefits offered by this job

Competitive Monthly Salary

Fully Paid Training programs

Comprehensive Health Insurance package

Fully Paid Relocation Package (flight,

and hotel accommodation upon arrival)

Attractive Monthly Performance Bonus

Long-term international career through

Relocation support by dedicated team

Job summary

Mercier Consultancy Group is seeking a Hungarian Speaking Solutions Consultant in Bulgaria to deliver outstanding client experiences in our international customer support network.

You will act as the primary contact for Hungarian-speaking clients, resolve inquiries via phone, email and live chat, and work with cross-functional teams to ensure high-quality service. A relocation package and monthly bonus opportunities are available. English proficiency is required.

Qualifications

• Native or fluent Hungarian (spoken and written) is mandatory for this role.
• Valid EU passport or a valid work permit for Bulgaria.
• Previous experience in customer support services or a client-facing environment is preferred.
• Proficiency in English to communicate effectively within our diverse, international office environment.
• A proactive, problem-solving mindset and a commitment to delivering high-quality results.
• Readiness to relocate for this exciting Hungarian Speaking Solutions Consultant position in Bulgaria.

Responsibilities

• Act as the primary point of contact for Hungarian-speaking clients, ensuring prompt and accurate service delivery.
• Resolve complex inquiries through various support channels, including phone, email, and live chat.
• Maintain high levels of customer satisfaction by providing tailored solutions that meet specific user needs.
• Collaborate with cross-functional teams to accelerate and resolve technical or process-related issues efficiently.
• Analyze customer feedback to drive continuous improvement in service delivery protocols within the customer support services department.
• Meet and exceed performance metrics and KPIs to qualify for monthly performance bonuses.
• Document all interactions accurately within the CRM database, maintaining professional standards at all times.

Job description

Mercier Consultancy Group is seeking a Hungarian Speaking Solutions Consultant in Bulgaria to deliver outstanding client experiences in our international customer support network.

You will act as the primary contact for Hungarian-speaking clients, resolve inquiries via phone, email and live chat, and work with cross-functional teams to ensure high-quality service. A relocation package and monthly bonus opportunities are available. English proficiency is required.