Swedish-Speaking Solutions Consultant | Bulgaria Relocation

Employers from Greece; United States; Remote; USD 13,000 - 24,000; Full time

Benefits offered by this job

Fully Paid Relocation Package (flight,

training and hotel)

Fully Paid Training

Comprehensive Health Insurance

Monthly Performance Bonus

Career development opportunities

Job summary

Mercier Consultancy Group is seeking a Swedish Speaking Solutions Consultant to join our Bulgaria-based team. You will be the primary contact for Swedish-speaking clients, delivering exceptional support and resolving complex inquiries with precise, timely guidance.

The role offers fully paid relocation and training, health insurance, a competitive monthly salary, and opportunities for career progression within a premier international recruitment firm focused on Europe’s customer support sector.

Qualifications

• Native or fluent Swedish (spoken and written) is required.
• Proficiency in English for an international office environment.
• A valid EU passport or legal right to work in Bulgaria.
• Previous experience in customer support or similar client-facing role is preferred.
• Strong problem-solving skills and ability to stay composed in a fast-paced environment.

Responsibilities

• Serve as primary point of contact for Swedish-speaking clients and ensure high-quality support.
• Analyze and resolve complex inquiries to provide optimal solutions.
• Maintain high customer satisfaction through proactive communication and rapport building.
• Document interactions in internal systems for seamless service continuity.
• Collaborate with cross-functional teams to escalate and resolve high-priority issues.
• Participate in continuous improvement initiatives to refine workflows.
• Adapt to evolving industry standards and product updates to provide accurate guidance.

Skills

Swedish language

English language

Customer service

Problem solving

Job description

Mercier Consultancy Group is seeking a Swedish Speaking Solutions Consultant to join our Bulgaria-based team. You will be the primary contact for Swedish-speaking clients, delivering exceptional support and resolving complex inquiries with precise, timely guidance.

The role offers fully paid relocation and training, health insurance, a competitive monthly salary, and opportunities for career progression within a premier international recruitment firm focused on Europe’s customer support sector.