Hub Operations Admin Specialist

FedEx; Rock Island (IL); On-site; USD 24,000 - 31,000; Full time

Job summary

FedEx in Rock Island, IL is seeking a detail-oriented clerk to support hub and station operations. You will handle clerical tasks, data entry, records management, and frontline customer service, ensuring timely responses and accuracy.

This role emphasizes attention to detail, multi-tasking, and teamwork in a fast-paced logistics environment. Responsibilities include preparing reports, supporting audits, and aiding in loss prevention while maintaining quality and efficiency in daily delivery

Qualifications

• Clerical and customer service skills required for fast-paced hub operations.
• Ability to type, file, fax, email, and answer phones accurately.
• Strong data entry and attention to detail essential.

Responsibilities

• Provide clerical support to management and operations teams.
• Review and input data in systems to support functional areas.
• Handle frontline customer inquiries and resolve or escalate as needed.
• Assist with audits and documentation as required.
• Ensure proper package labeling, scanning, and delivery readiness.

Skills

Data entry

Customer service

Phone handling

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

FedEx in Rock Island, IL is seeking a detail-oriented clerk to support hub and station operations. You will handle clerical tasks, data entry, records management, and frontline customer service, ensuring timely responses and accuracy.

This role emphasizes attention to detail, multi-tasking, and teamwork in a fast-paced logistics environment. Responsibilities include preparing reports, supporting audits, and aiding in loss prevention while maintaining quality and efficiency in daily delivery