Hub Operations Admin & Customer Care Lead

FedEx Corporation; East Hanover (NJ); Presencial; USD 24.000 - 38.000; Jornada completa

Descripción de la vacante

FedEx Corporation in New Jersey is seeking an Operations Administrative Assistant to provide clerical and administrative support across hub and station operations, including linehaul, quality assurance and customer service. You will be the customer’s first line of contact for a variety of issues and help keep deliveries moving on time.

Responsibilities include data entry, report preparation, and assisting management with audits.

Formación

• High school diploma or GED required.
• 4+ years in customer service or clerical work; dock ops preferred.
• Proficiency with MS Office and data entry.

Responsabilidades

• Provides clerical support to management and operations (photocopying, filing, faxing, emailing, phone).
• Reviews, researches and enters data to support functional areas.
• Compiles data and prepares regular and ad hoc reports for management.
• Serves as frontline customer service to resolve inquiries and issues.
• Supports audit activities by retrieving data/files for review.
• Tracks metrics and prepares weekly reports for management.

Conocimientos

Typing

Data entry

Phone usage

Customer service

Time management

Educación

High School Diploma or GED

Herramientas

Microsoft Office

Descripción del empleo

FedEx Corporation in New Jersey is seeking an Operations Administrative Assistant to provide clerical and administrative support across hub and station operations, including linehaul, quality assurance and customer service. You will be the customer’s first line of contact for a variety of issues and help keep deliveries moving on time.

Responsibilities include data entry, report preparation, and assisting management with audits.