Hub & Linehaul Operations Administrator

Federal Express Corporation; Kernersville (NC); Sur place; USD 23 000 - 37 000; Plein temps

Résumé du poste

Federal Express Corporation in Kernersville, NC is seeking an administrative clerk to perform clerical tasks across hub and station operations, including linehaul support, quality assurance and customer service.

You will handle data entry, reports, and frontline customer inquiries, while ensuring accurate scans, timely deliveries, and proper documentation. This role requires strong Microsoft Office skills and a high school diploma.

Qualifications

• General business skills such as typing; data entry and review; use of phone, copier, and fax.
• Software skills including Microsoft Office and web-based applications.
• Customer service skills to respond to requests in a professional manner.
• Time management, organization and multitasking to meet daily assignments.

Responsabilités

• Provides clerical support to management and operational functions such as photocopying, filing, faxing, emailing and answering calls.
• Reviews, researches and enters data in systems to support respective functional area.
• Compiles data and provides regular and adhoc reports to management.
• Serves as frontline customer service to receive, solve or escalate inquiries.
• Assists with audits and DOT-required filings as needed.
• Supports linehaul with IC settlement data entry and weekly reporting.
• Tracks metrics and assists with resolution of issues to ensure timely delivery.

Connaissances

Customer service

Time management

Multitasking

Organizational skills

Data entry

Typing

Formation

High School Diploma or GED

Outils

Microsoft Office

Web-based applications

Description du poste

Federal Express Corporation in Kernersville, NC is seeking an administrative clerk to perform clerical tasks across hub and station operations, including linehaul support, quality assurance and customer service.

You will handle data entry, reports, and frontline customer inquiries, while ensuring accurate scans, timely deliveries, and proper documentation. This role requires strong Microsoft Office skills and a high school diploma.