HR Systems & Support Advisor

Tyson Foods, Inc.; United States; Remote; USD 43,000 - 73,000; Full time

Job summary

Tyson Foods, Inc. is seeking a HR systems support specialist to provide process and transactional support, acting as the first point of contact for users via ServiceNow, chat, and phone.

You will handle high-volume walk-up support and escalations within the People Operations team while updating personal data and supporting LOA processes. The role involves navigating HR systems, data intake, and responding to inbox inquiries, with collaboration across Centers of Excellence and leadership to meet

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 2+ years in a customer support role with data entry experience.
• Proficient in Microsoft Excel, Word, and PowerPoint.
• Excellent verbal and written communication; strong customer service.

Responsibilities

• Receives and provides basic navigation support for routine correspondence following established procedures.
• Review and update key business processes and general master data components.
• Collaborate with the People Operations team to achieve faster support service level agreements that ensure department KPIs are met.

Skills

Customer service

Communication skills

Data entry

Multi-tasking

Education

Bachelor's degree or equivalent

Tools

SAP/HR

Workday

Job description

Tyson Foods, Inc. is seeking a HR systems support specialist to provide process and transactional support, acting as the first point of contact for users via ServiceNow, chat, and phone.

You will handle high-volume walk-up support and escalations within the People Operations team while updating personal data and supporting LOA processes. The role involves navigating HR systems, data intake, and responding to inbox inquiries, with collaboration across Centers of Excellence and leadership to meet