HR Solutions Center Associate — Entry Level

City of Colorado Springs; Colorado Springs (CO); On-site; USD 42,000 - 64,000; Full time

Job summary

City of Colorado Springs is seeking an HR Technician I to join the HR Solutions Center and provide front-line HR support for employees. The role focuses on transactional HR tasks, customer service, and accurate data entry in a fast-paced environment.

In-office position at the City Administration Building, with a schedule Monday through Friday. Ideal for candidates who enjoy helping others and maintaining accuracy in HR processes.

Qualifications

• High school diploma or GED required.
• One year of full-time HR, administrative or customer service experience.
• Desirable experience with NeoGov, PeopleSoft and/or E-Verify.
• Experience in government settings or high-volume customer service is desirable.
• Proficiency with Microsoft Office is desirable.

Responsibilities

• Provide high-volume customer support via phone, email, and walk-in HR inquiries.
• Process personnel actions including hires, changes, benefit enrollment/modifications, and separations.
• Perform accurate, high-volume data entry (e.g., job records, benefits, E-Verify).
• Explain HR policies, processes, and benefits to employees while ensuring compliance.
• Run and review routine reports and queries to support HR operations.
• Manage administrative tasks such as document intake and ID badge issuance and clearances.
• Support team operations and perform other duties as assigned.
• Learn more about this job by reviewing the class specification on City of Colorado Springs Class Specifications page

Skills

Communication

Multitasking

Teamwork

Learning agility

Attention to detail

Education

High school diploma or GED

Job description

City of Colorado Springs is seeking an HR Technician I to join the HR Solutions Center and provide front-line HR support for employees. The role focuses on transactional HR tasks, customer service, and accurate data entry in a fast-paced environment.

In-office position at the City Administration Building, with a schedule Monday through Friday. Ideal for candidates who enjoy helping others and maintaining accuracy in HR processes.