HR Admin & Systems Specialist

City-of-Colorado-Springs,-C; Colorado Springs (CO); On-site; USD 42,000 - 54,000; Full time

Job summary

City of Colorado Springs is seeking an Administrative Assistant II to support HR systems and departmental administration. Responsibilities include handling high volumes of inquiries, badge creation, badging inquiries, and managing HR records in HRIS systems.

In-office support is required Monday through Friday, 8:00 AM to 5:00 PM, with the role subject to 2026 budget-driven furloughs. This position offers growth within City HR programs and requires strong confidentiality and customer service

Qualifications

• High school diploma or GED.
• Three years of full-time, professional experience in a related area.
• Experience with Microsoft Office Suite, Origami, customer service environment, and/or human resources (desirable).

Responsibilities

• Respond to a high volume of customer phone calls, emails, and in-person inquiries.
• Sort and distribute mail for the Human Resources department, including Risk Management.
• Create badges for city employees and contractors and assist with badging inquiries.
• Assist with the uploading of Risk documentation between Occupational Health and the Claims Adjusters.
• Assist with the scanning and uploading of employment records into Laserfiche.
• Perform a variety of administrative duties associated with automated and manual recordkeeping.
• Complete initial claim reports and intake documents, explain benefits, initiate the claim process, and provide information to the team and/or the supervisor.
• Assist with the updating of desk manuals to reflect the changes in processes and procedures.
• Serve as a liaison for employment services and risk management for customers and managers via phone, email, and walk-ins.
• Use SharePoint to maintain all HR documents and update pages on the Intranet.
• Assist with projects and special assignments as needed.
• Other duties as assigned

Skills

Confidentiality

Communication

Customer service

Education

High school/ GED

Tools

PeopleSoft

Origami

Laserfiche

SharePoint

Job description

City of Colorado Springs is seeking an Administrative Assistant II to support HR systems and departmental administration. Responsibilities include handling high volumes of inquiries, badge creation, badging inquiries, and managing HR records in HRIS systems.

In-office support is required Monday through Friday, 8:00 AM to 5:00 PM, with the role subject to 2026 budget-driven furloughs. This position offers growth within City HR programs and requires strong confidentiality and customer service