HR Shared Services Leader - Operations & Analytics

ProAmpac; Chicago (IL); Híbrido; USD 110.000 - 135.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental and vision coverage

401(k) with company match

HSA and FSA options

Paid time off & holidays

Life and AD&D insurance

Disability insurance

Wellness programs and development

Education and professional development

Descripción de la vacante

ProAmpac is seeking an HR Manager, Shared Services to lead high-quality HR service delivery, focusing on employee lifecycle management, data integrity and continuous process improvement. You will drive standardized HR processes, leverage HR technology, and support annual talent programs while partnering with HR and business leaders.

The role requires 5–7 years of HR experience, strong Excel skills, and proven project management with a proactive mindset to optimize service delivery and

Formación

• Bachelor's degree in HR or related field.
• 5–7 years of progressive HR experience; Shared Services/corporate HR/HR operations preferred.
• Experience leading or supporting HR projects and process improvement.
• Strong knowledge of HR systems (UKG, ADP) or similar platforms.
• Experience supporting talent processes (succession, career pathing, performance, training).
• Strong analytical capability using HR data, reporting and metrics to improve operations.
• Strong MS Office skills, particularly Excel.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong communication and stakeholder management skills.
• Discretion and a commitment to confidentiality.
• Proactive mindset with problem-solving.

Responsabilidades

• Lead daily operations of HR Shared Services functions with accurate, timely service delivery.
• Oversee onboarding, changes, leave administration, and offboarding.
• Coordinate annual HR programs: performance management, compensation planning, talent reviews.
• Escalate complex employee/leader questions and drive resolution.
• Identify opportunities to simplify and standardize HR processes through automation and tech.
• Lead efforts to reduce cycle time and improve employee/leader experience.
• Maintain HR data integrity across HRIS and related systems.
• Develop and monitor Shared Services metrics and potential improvements.
• Translate data into insights for HR leadership.
• Support HR technology implementations and change management.
• Partner on enterprise HR initiatives, acquisitions and integrations.
• Support audits and maintain HR documentation and records.
• Contribute to broader HR transformation projects.

Conocimientos

Project management

Change management

Stakeholder management

Multi-tasking

Communication

Confidentiality

Proactive mindset

Analytical thinking

Educación

Bachelor's degree in HR or related field

Herramientas

UKG/ADP HR systems

Microsoft Excel

Descripción del empleo

ProAmpac is seeking an HR Manager, Shared Services to lead high-quality HR service delivery, focusing on employee lifecycle management, data integrity and continuous process improvement. You will drive standardized HR processes, leverage HR technology, and support annual talent programs while partnering with HR and business leaders.

The role requires 5–7 years of HR experience, strong Excel skills, and proven project management with a proactive mindset to optimize service delivery and