HR Service Specialist - Entry Level, Rapid Case Support

TECHEAD; Richmond (VA); On-site; USD 25,485 - 26,863; Full time

Job summary

A prominent HR solutions firm is seeking an HR Service Specialist in Richmond, VA. This role focuses on providing exceptional customer service and timely resolution of HR inquiries, requiring excellent communication skills and a detail-oriented approach. Ideal candidates will have at least a high school diploma and some experience in high-volume environments. The position is contract-based, aimed at local candidates only.

Qualifications

• 0-1 years of experience in a call center or high volume telephone inquiries.
• Excellent listening and communication skills.

Responsibilities

• Provide exceptional customer service and support to team members.
• Manage and resolve HR case inquiries promptly.
• Document interactions with customers clearly and preserve confidentiality.

Skills

Customer service

Communication skills

Technology aptitude

Detail orientation

Multi-tasking

Education

High School Diploma or Equivalent

Some college coursework in HR or related field

Job description

A prominent HR solutions firm is seeking an HR Service Specialist in Richmond, VA. This role focuses on providing exceptional customer service and timely resolution of HR inquiries, requiring excellent communication skills and a detail-oriented approach. Ideal candidates will have at least a high school diploma and some experience in high-volume environments. The position is contract-based, aimed at local candidates only.