HR Benefits Support Specialist

Mothership; Phoenix (AZ); Presencial; USD 37 000 - 46 000; Tempo integral

Resumo da oferta

A leading company in financial services seeks a detail-oriented Customer Service Representative to manage HR benefits inquiries in Phoenix. This role involves being the first point of contact for customers, providing exceptional service, and maintaining in-depth knowledge of HRS products. Ideal candidates should possess strong communication skills and be proficient in various software applications.

Qualificações

• Strong customer service and communication skills required.
• Proficiency in using computer software such as HRIS and Salesforce.
• Detail-oriented with a proactive approach is necessary.

Responsabilidades

• Serve as the first point of contact for participant inquiries.
• Handle daily participant calls, providing real-time support.
• Log and document participant interactions to optimize service.

Conhecimentos

Customer service

Communication

Proficiency in HRIS

Proficiency in Salesforce

Proficiency in Sungard

Proficiency in ORS

Descrição da oferta de emprego

A leading company in financial services seeks a detail-oriented Customer Service Representative to manage HR benefits inquiries in Phoenix. This role involves being the first point of contact for customers, providing exceptional service, and maintaining in-depth knowledge of HRS products. Ideal candidates should possess strong communication skills and be proficient in various software applications.