HR Representative - 18/hour

Beacon Hill Staffing Group, LLC; Charlotte (NC); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Potential contract extension

Job summary

Beacon Hill Staffing Group, LLC is seeking an HR Representative for a 5-6 month contract in Charlotte, NC. The role pays $18/hour and involves handling HR transactions across multiple systems to support clients.

Responsibilities include answering calls, responding to emails, onboarding duties, and maintaining accurate records while ensuring policy compliance and timely issue resolution.

Qualifications

• Experience supporting HR operations or customer service.
• Familiarity with HR systems (PeopleSoft, Kronos).
• Ability to process HR transactions with accuracy.

Responsibilities

• Answer calls and respond to emails from client group.
• Process HR related transactions in PeopleSoft, Kronos, CRM, and other systems.
• Handle leave types and transactions such as SD/LTD, WC, ADA, PLOA, PPL, PTO.
• Support onboarding including background checks and I-9 verification.
• Maintain case documentation and ensure timely issue escalation.
• Uphold confidentiality and compliance with laws and company policies.

Skills

Customer service

Communication

Time management

Problem solving

Tools

PeopleSoft

Kronos

CRM

BrassRing

Job description

Beacon Hill was founded to set a new standard in search, career placement and flexible staffing.

HR Representative (5-6 month Contract with Opportunity to extend) Pay Rate: 18/hour

Answer calls from our client group, respond to emails, and process HR related transactions in PeopleSoft, Kronos, CRM, and other systems as necessary. Support will be provided for, but not limited to, the following leave types or transactions: Short-term Disability (SD), Long-term Disability (LTD), Workers Compensation (WC), Americans with Disabilities Act (ADA), Personal Leave of Absence (PLOA), Paid Parental Leave (PPL), PTO or sick supplement coding, timecard coding, maintain tracking logs, benefits eligibility & enrollment guidance, onboarding administration including background checks, I-9 verification, background screening, document tracking & retention, routine HR questions, support post-employment processes, update the case management system with call/transaction specific information and supporting documentation, achieve and maintain expertise to navigate and accurately record information with several business systems/applications including HR data (PeopleSoft), applicant tracking system (BrassRing), and vendor websites. Apply knowledge of HR programs, policies, Benefit plans, to quickly resolve customer issues or concerns. Responsible for the escalation of issues in a timely manner to ensure an effective end user experience while remaining engaged in resolving the issue. Manage time effectively to ensure ESC meets required service levels for customer satisfaction results and adheres to Service Level Agreements. Demonstrate the highest degree of accuracy, courtesy, confidentiality, and professionalism to resolve customer issues with one contact resolution in accordance with Federal and State laws, and Company policies. Perform other duties as assigned.

Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Company Profile:

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com .

Benefits Information:

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.

We look forward to working with you.Beacon Hill. Employing the Future (TM)