HR Operations- Sr Associate

Apex Systems; Tampa (FL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401K with company match

HSA option

Employee discounts

Professional development programs

ESPP

Job summary

Everforth Apex is seeking an experienced Senior Associate, HR Operations in Tampa, FL to support leadership in assessing current employee lifecycle and offboarding processes, design future-state improvements, and build the structure for automation and service consistency. You will work cross-functionally to validate requirements and strengthen execution discipline.

The role emphasizes hands-on HR operations, project planning, and process improvement to enhance stakeholder trust and ensure

Qualifications

• 6–10+ years in HR Operations or related roles.
• Experience leading process redesign and future-state planning.
• Strong analytical, communication, and stakeholder-management skills.

Responsibilities

• Assess current employee lifecycle and offboarding processes to identify gaps, manual work, control risks, handoff issues, and stakeholder pain points.
• Develop practical future-state recommendations that improve consistency, accountability, automation readiness, and service delivery.
• Create project plans, process maps, governance routines, status updates, and implementation trackers to support disciplined execution.
• Document current- and future-state workflows, including roles, dependencies, controls, escalation points, and service expectations.
• Partner with HR Operations, COEs, HR Technology, Payroll, Legal, Risk, and business stakeholders to validate requirements and support implementation readiness.
• Analyze service trends, recurring issues, and stakeholder feedback to recommend improvements.
• Identify operational risks, control gaps, compliance considerations, and data integrity issues within HR Operations processes.
• Evaluate workflow, system, reporting, and automation opportunities that improve capacity, consistency, accuracy, and stakeholder experience.
• Serve as a credible partner across various internal teams and business stakeholders.
• Create documentation, playbooks, templates, and process standards that reduce dependency on informal knowledge.

Skills

Project plans

Process docs

Governance

Stakeholder mgmt

Analytical

Communication

Facilitation

Cross-functional influence

Tools

HRIS (Oracle)

Job description

Job#: 3052895

Job Description:

HR Operations- Sr Associate

Location: Tampa, Florida

Role Overview

The Senior Associate, HR Operations will support HR Operations leadership in assessing current employee lifecycle and offboarding processes, designing future-state improvements, and building the structure needed to advance automation, service consistency, and stakeholder trust. This individual will bring hands-on HR operations, project planning, and process improvement capability to help strengthen execution discipline, document repeatable ways of working, and build bench strength for the transformation ahead.

Key Responsibilities

• Assess current employee lifecycle and offboarding processes to identify gaps, manual work, control risks, handoff issues, and stakeholder pain points.
• Develop practical future-state recommendations that improve consistency, accountability, automation readiness, and service delivery.
• Create project plans, process maps, governance routines, status updates, and implementation trackers to support disciplined execution.
• Document current- and future-state workflows, including roles, dependencies, controls, escalation points, and service expectations.
• Partner with HR Operations, COEs, HR Technology, Payroll, Legal, Risk, and business stakeholders to validate requirements and support implementation readiness.
• Analyze service trends, recurring issues, and stakeholder feedback to recommend improvements.
• Identify operational risks, control gaps, compliance considerations, and data integrity issues within HR Operations processes.
• Evaluate workflow, system, reporting, and automation opportunities that improve capacity, consistency, accuracy, and stakeholder experience.
• Serve as a credible partner across various internal teams and business stakeholders.
• Create documentation, playbooks, templates, and process standards that reduce dependency on informal knowledge.

Required Qualifications

Experience

• 6–10+ years of experience in HR Operations, HR shared services, employee lifecycle, HR transformation, or related operational roles.
• Experience supporting process redesign, current-state assessment, future-state planning, and implementation in a complex organization.
• Strong understanding of employee lifecycle and offboarding processes, service delivery models, operational controls, and stakeholder support.

Skills

• Ability to build project plans, process documentation, governance materials, status updates, and leadership-ready summaries.
• Strong analytical, communication, facilitation, stakeholder management, and problem-solving skills.
• Ability to influence cross-functional partners and move work forward without direct authority.
• Familiarity with HRIS (Oracle preferred), case management, workflow, reporting, or automation platforms.

Preferred Qualifications

• Experience in financial services or another highly regulated environment.
• Experience with HR service delivery, shared services transformation, offboarding, knowledge management, workflow design, or process optimization.
• Exposure to automation, AI-enabled service solutions, reporting, or continuous improvement methods.

Benefits

• Medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection.
• ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure.
• HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.
• Professional development: on-demand training program, certification prep, library of technical and leadership courses/books/seminars once you have 6+ months of tenure, certification discounts and other perks to associations that include CompTIA and IIBA.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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