Business Applications System Admin

Apex Systems; Washington (District of Columbia); On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

Comprehensive benefits package

401K program with company match

HSA health savings account

Employee stock purchase program (ESPP)

Certifications and training resources

Job summary

Everforth Apex is seeking a Business Applications System Administrator to manage and optimize core business applications such as iManage, eRooms, Confluence, and Jira. The role is onsite in Washington, DC, requiring five days per week on-site support and collaboration across IT, development, and business units.

The ideal candidate holds a Bachelor’s degree (or equivalent) in IT/CS or related fields with 3–5 years of enterprise experience.

Qualifications

• Bachelor’s degree or equivalent work experience in IT/CS or related field.
• 3–5 years of administering business applications (iManage, eRooms, Confluence, Jira) in enterprise environments.
• Proficient in administering iManage, eRooms, Confluence, and Jira.
• Familiarity with SQL and basic scripting (Python, PowerShell).

Responsibilities

• Administer and support core business applications: iManage, eRooms, Confluence, Jira.
• Perform system configuration, updates, and patches for peak performance.
• Troubleshoot issues related to performance, access, and integration.
• Monitor system health, logs, and metrics; resolve problems.
• Manage user accounts, permissions, and roles for proper access control.
• Assess performance and implement improvements for speed and reliability.
• Ensure backup and disaster recovery procedures are in place and tested.
• Configure and maintain Confluence/Jira workflows and add-ons.
• Create and maintain documentation for configurations and troubleshooting.
• Apply software updates, patches, and security fixes; participate in change management.

Skills

iManage

Confluence

Jira

eRooms

SQL

Python

PowerShell

Networking basics

Troubleshooting

Documentation

Education

Bachelor’s degree in IT/CS or related

Job description

Job Description

Business Applications System Administrator

Job#: 3053225

Location: Washington, D.C. (On-site)

Role Overview

As a System Administrator, you will be responsible for managing, supporting, and optimizing a variety of business-critical applications, including iManage, eRooms, Confluence, and Jira. You will ensure that these systems operate efficiently, securely, and reliably, supporting business processes and ensuring smooth collaboration across teams. This work is located onsite in the DC area and requires all candidates to be willing to work on-site 5 days a week.

Key Responsibilities

• Administer and support core business applications: iManage, eRooms, Confluence, and Jira.
• Perform system configuration, updates, and patches to ensure applications are running at peak performance.
• Troubleshoot issues related to application performance, user access, and integration between systems.
• Monitor system health, logs, and performance metrics, identifying and resolving potential problems.
• Manage user accounts, permissions, and roles to ensure proper access control.
• Assess system performance and implement improvements to optimize speed, efficiency, and reliability.
• Ensure proper backup and disaster recovery procedures are in place and tested.
• Help configure and maintain custom workflows, automations, and add-ons in Confluence and Jira.
• Create and maintain documentation for system configurations, processes, and troubleshooting procedures.
• Regularly review and apply software updates, patches, and security fixes.
• Participate in change management processes for new versions or configurations.

Required Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field, or equivalent work experience.
• 3-5 years of experience in administering business applications, specifically iManage, eRooms, Confluence, and Jira, or similar systems in an enterprise environment.
• Proficient in administering and supporting iManage, eRooms, Confluence, and Jira.
• Familiarity with SQL and basic scripting (e.g., Python, PowerShell) for automation and troubleshooting.
• Experience with system monitoring and performance tuning for business applications.
• Basic knowledge of networking concepts, security practices, and integration techniques.
• Strong diagnostic skills to identify issues and implement timely solutions.
• Ability to work cross-functionally with different teams, including IT, development, and business units.
• Excellent verbal and written communication skills to document processes and provide end-user support.
• Ability to handle multiple tasks and priorities.

Preferred Qualifications

• Experience with application-specific scripting or configuration (e.g., Jira workflows, iManage document management customization).
• Familiarity with ITIL framework or similar methodologies for IT service management.
• Experience with cloud-based implementations or hybrid environments for business applications.

PLEASE NOTE: Candidates must be able to obtain and/or maintain a Public Trust clearance as a condition and continuation of employment.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/book/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.

© 2026 Everforth, Inc. All rights reserved.

Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.

NYSE: EFOR

4400 Cox Road

Suite 200

Glen Allen, Virginia 23060

Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.