HR Operations Specialist — Benefits & Onboarding

Saia Inc; Johns Creek (GA); On-site; USD 29,000 - 34,000; Full time

Job summary

Saia Inc is seeking an HR Operations Specialist in Johns Creek, GA to serve as the first point of contact for employee inquiries and HR program questions. The role supports onboarding, verifications, transfers, and terminations, and maintains HR data in Workday.

The position requires an associate degree and 2+ years of HR operations experience, with a focus on confidential information handling and timely ticket resolution. Benefits and career growth are emphasized.

Qualifications

• Associate degree in business or a related field.
• 2+ years of experience working in HR operations.
• Ability to handle and process confidential information.
• Prior Workday experience.

Responsibilities

• Serves as the first point-of-contact for high volume inquiries related to human resources programs and policies.
• Processes system transactions, including onboarding, employment verifications, transfers, promotions, terminations, and data changes.
• Ensures employee support tickets are addressed and resolved in a timely manner.
• Reviews and updates HR standard operating procedures.
• Completes recurring system administrator tasks, such as reviewing data audits, generating reports, correcting transactions, and resetting passwords.
• Escalates more complex issues and inquiries to functional HR teams as needed.
• Assists employees and managers with system self-service functions.
• Provides support for new hire and annual benefit enrollment meetings and other benefit-related tasks.

Skills

HR operations

Confidential data handling

Workday

Education

Associate degree in business or related field

Tools

Workday

Job description

Saia Inc is seeking an HR Operations Specialist in Johns Creek, GA to serve as the first point of contact for employee inquiries and HR program questions. The role supports onboarding, verifications, transfers, and terminations, and maintains HR data in Workday.

The position requires an associate degree and 2+ years of HR operations experience, with a focus on confidential information handling and timely ticket resolution. Benefits and career growth are emphasized.