HR Operations Specialist

EY; Woodbridge Township (NJ); Remoto; USD 42.000 - 75.000; Tempo integral

Resumo da vaga

EY is seeking an Operations Coordinator to support HR transactions with limited supervision and to coach less experienced team members. The role focuses on processing complex HR transactions, reconciling data, and ensuring accuracy while escalating issues as needed.

The role requires a high school diploma or equivalent with 1–3 years of related experience, and strong written and verbal communication. EY offers a comprehensive benefits package and a flexible work environment.

Qualificações

• High school diploma or equivalent work experience.
• Approximately 1-3 years related experience preferred.
• Ability to research, analyze, interpret, and document transactions and issues with minimal supervision, following standard TEC procedures.
• Excellent verbal and written communication skills.
• Anticipate clients’ needs and resolves issues that impact the delivery of quality service.

Responsabilidades

• Respond to internal and external customer needs and inquiries by analyzing the activity and performing necessary and appropriate actions to reach resolution, including non-routine inquiries.
• Use proven judgment and experience in applying concepts and guidelines; follows through on commitments and takes responsibility for results; effectively prioritizes assignments; identifies and proposes solutions for barriers to leadership.
• The Operation Coordinator processes and/or reviews more complex transactions of a Human Resources nature in accordance with the established policies and procedures within the TEC with limited supervision.
• Escalates questions and/or discrepancies to leadership, and proactively contacts field members of the EY Recruiting or Talent Team, other EY personnel and external parties regarding processing issues as appropriate.
• Identifies and proposes solutions on transaction issues to leadership.
• Prepares, contributes and may run reporting as directed.
• Meets production volume and quality standards as outlined by department management.
• Assists with special projects as requested.

Conhecimentos

Customer service

Verbal and written communication

Analytical thinking

Problem solving

Attention to detail

Formação

High school diploma or equivalent

Descrição da vaga

EY is seeking an Operations Coordinator to support HR transactions with limited supervision and to coach less experienced team members. The role focuses on processing complex HR transactions, reconciling data, and ensuring accuracy while escalating issues as needed.

The role requires a high school diploma or equivalent with 1–3 years of related experience, and strong written and verbal communication. EY offers a comprehensive benefits package and a flexible work environment.