HR Operations & Employee Support Specialist

Milhaus; Indianapolis (IN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health, Vision, & Dental insurance

401K Match

4 weeks PTO

Tuition/Certification Reimbursement

Wellness Program

Job summary

Milhaus is seeking an HR Specialist to provide comprehensive HR operations support across employee records, benefits, leaves, and policy interpretation. You will maintain accurate files, administer HRIS data, and assist with audits, onboarding, terminations, and compliance initiatives.

Working with the HR team, you’ll respond to employee inquiries, manage communications, and support project initiatives while upholding confidentiality and company standards in a fast-paced environment.

Qualifications

• 3+ years of related experience and Associate’s degree or equivalent from two-year college or technical school, or equivalent combination of education and experience
• Paylocity HRIS experience
• Outlook Email, Calendar and Contact systems experience
• Intermediate to advanced Microsoft Excel and Word experience
• Knowledge of local, state and federal employment laws, government regulations and agency rules
• Strong customer service, organizational, and time management skills
• Ability to exercise sound judgment and maintain strict confidentiality
• Excellent interpersonal and customer service skills
• Excellent written and verbal communication skills
• Ability to manage multiple priorities and meet deadlines
• Problem-solving and critical-thinking skills
• Demonstrated professionalism, integrity, and attention to detail
• Ability to build effective working relationships at all levels of the organization

Responsibilities

• Serves as a primary contact for HR department; manages phone, mailbox, and ticket system
• Maintains employment records, files, and HRIS data with accuracy
• Processes HR invoices and payments
• Prepares HR metrics, reports, and analytics
• Assists with policy updates and handbook maintenance
• Supports employee benefits, leaves of absence, payroll inquiries, and other employment matters
• Manages HR email, voicemail, and escalates inquiries as needed
• Coordinates new hires, transfers, promotions, and terminations
• Facilitates offboarding processes and exit procedures
• Manages recruitment and background checks
• Assists with onboarding using Paylocity
• Prepares verification requests and HR communications
• Gathers information for legal and employee relations matters
• Manages ticketing system and IT tickets
• Supports HR communications initiatives and HR-related programs
• Maintains confidentiality and handles sensitive employee matters

Skills

Customer service

Communication

Attention to detail

Problem-solving

Organization

Education

Associate’s degree or equivalent

Tools

Paylocity HRIS

Outlook

Excel

Word

Job description

Milhaus is seeking an HR Specialist to provide comprehensive HR operations support across employee records, benefits, leaves, and policy interpretation. You will maintain accurate files, administer HRIS data, and assist with audits, onboarding, terminations, and compliance initiatives.

Working with the HR team, you’ll respond to employee inquiries, manage communications, and support project initiatives while upholding confidentiality and company standards in a fast-paced environment.