HR Generalist — Strategic People Operations & Analytics

CRC Group; Charlotte (NC); On-site; USD 55,000 - 85,000; Full time

Job summary

CRC Group is seeking an HR Generalist in Charlotte, NC to partner with the HRBP team and business leaders across the employee lifecycle. You will advise managers on employee relations, performance management, and HR policy interpretation while supporting workforce planning, talent development, and engagement initiatives.

You will also own operational HR tasks with the team, manage shared mailboxes, maintain accurate HR data, and produce executive-ready reporting.

Qualifications

• Bachelor's degree in HR or related field or equivalent education and experience.
• 3-5 years HR experience across multiple HR disciplines.

Responsibilities

• Partner with HR Business Partners and business leaders to execute HR strategies, programs, and day‑to‑day activities that support business and employee needs.
• Advise and support managers on employee relations, performance management, and HR policy interpretation, escalating complex matters to HR leadership as appropriate.
• Support workforce planning, talent acquisition, internal mobility, talent development, employee engagement, and exit feedback efforts, including conducting exit interviews as appropriate.
• Support annual performance management and year-end compensation cycles through coordination, tracking, reporting, communications, and manager support.
• Process and support HR transactions in Workday, ensuring accuracy, timely completion, and follow‑up.
• Manage shared HR mailboxes, including triaging, routing, tracking, and resolving teammate inquiries within established service expectations.
• Develop and maintain HR processes, response templates, escalation procedures, and tracking tools to improve consistency, efficiency, and accountability.
• Compile, validate, analyze, and summarize HR and workforce data to support business decisions and identify organizational trends and opportunities.
• Coordinate with HR Centers of Excellence on compensation, benefits, training, and other HR programs and initiatives.
• Support HR projects and operational priorities by preparing reports and presentations, gathering data, tracking action items, documenting processes, and coordinating deliverables.
• Identify and implement opportunities to streamline HR processes, reduce manual work, improve reporting, and make better use of HR technology and automation.
• Ensure HR activities comply with applicable employment laws, company policies, and established procedures while maintaining confidentiality and sound judgment when handling sensitive information.
• Provide administrative and operational support to HR Business Partner leadership and the broader HRBP team as needed.

Skills

Employee relations

HR policy interpretation

Performance management

Data analysis

Excel

PowerPoint

Workday

HR systems

Automation tools

Reporting

Education

Bachelor's degree in Human Resources, Business Administration, or related field

3-5 years HR experience across multiple HR disciplines

Tools

Workday

Excel

PowerPoint

Reporting Platforms

Automation Tools

Job description

CRC Group is seeking an HR Generalist in Charlotte, NC to partner with the HRBP team and business leaders across the employee lifecycle. You will advise managers on employee relations, performance management, and HR policy interpretation while supporting workforce planning, talent development, and engagement initiatives.

You will also own operational HR tasks with the team, manage shared mailboxes, maintain accurate HR data, and produce executive-ready reporting.