HR Generalist - Public Sector Support (Non-Governmental)

Placements24; Queenstown (MD); On-site; USD 21,000 - 31,000; Full time

Benefits offered by this job

Medical aid

Retirement fund

Development opportunities

Stable environment

Community service

Team culture

Job summary

This on-site HR Generalist role is with a high-impact service delivery NGO based in Queenstown, Eastern Cape. You will manage a broad HR remit, from recruitment and benefits to performance management and policy implementation, while ensuring regulatory compliance and stakeholder collaboration.

You will support health and safety initiatives, assist with training programs, and contribute to strategic workforce development within the organization, reflecting a strong commitment to service delivery

Qualifications

• Bachelor's degree in Human Resources, Industrial Psychology, or a related field.
• Minimum of 4 years of progressive HR experience, ideally within a non-governmental or public service-oriented organization.
• Comprehensive knowledge of South African labor law.
• Experience with HRIS and standard office software.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication, interpersonal, and negotiation skills.
• Ability to manage multiple priorities and work effectively under pressure.
• High level of integrity and ability to handle confidential information.
• Proven ability to build relationships and work collaboratively with diverse stakeholders.
• Commitment to service delivery and organizational development.

Responsibilities

• Manage recruitment and selection processes to attract and retain qualified personnel.
• Administer employee benefits, ensuring compliance and effective communication.
• Oversee performance management systems, supporting goal setting and appraisal processes.
• Handle employee relations issues, including grievances and disciplinary actions, in a fair and consistent manner.
• Maintain accurate employee records and HR documentation in compliance with regulations.
• Develop, implement, and update HR policies and procedures.
• Ensure adherence to all relevant labor laws and organizational policies.
• Coordinate training and development programs for staff.
• Support health and safety initiatives within the workplace.
• Contribute to strategic HR planning and workforce development.

Skills

HR concepts

Labor law knowledge

Analytical skills

Communication skills

Interpersonal skills

Education

Bachelor's degree in HR or related field

Tools

HRIS

MS Office

Job description

About the Role

Our client, a crucial service delivery organization operating within the public interest but independent of direct government employment, located in Queenstown, Eastern Cape, is seeking an experienced HR Generalist. This role is essential for managing the human capital aspects of the organization, ensuring efficient operations and employee well-being. The position requires full-time dedication on-site, fostering close collaboration with teams and leadership. You will be responsible for a wide array of HR functions, including talent management, employee relations, compliance, and HR policy implementation, all tailored to the unique operational environment. This is an opportunity to make a tangible impact on service delivery and organizational development within the community. The ideal candidate will possess a strong understanding of HR principles and a commitment to supporting a vital non-governmental entity.

Key Responsibilities

• Manage recruitment and selection processes to attract and retain qualified personnel.
• Administer employee benefits, ensuring compliance and effective communication.
• Oversee performance management systems, supporting goal setting and appraisal processes.
• Handle employee relations issues, including grievances and disciplinary actions, in a fair and consistent manner.
• Maintain accurate employee records and HR documentation in compliance with regulations.
• Develop, implement, and update HR policies and procedures.
• Ensure adherence to all relevant labor laws and organizational policies.
• Coordinate training and development programs for staff.
• Support health and safety initiatives within the workplace.
• Contribute to strategic HR planning and workforce development.

Requirements

• Bachelor's degree in Human Resources, Industrial Psychology, or a related field.
• Minimum of 4 years of progressive HR experience, ideally within a non-governmental or public service-oriented organization.
• Comprehensive knowledge of South African labor law.
• Experience with HRIS and standard office software.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication, interpersonal, and negotiation skills.
• Ability to manage multiple priorities and work effectively under pressure.
• High level of integrity and ability to handle confidential information.
• Proven ability to build relationships and work collaboratively with diverse stakeholders.
• Commitment to service delivery and organizational development.

Benefits

• Competitive salary reflecting experience and responsibilities.
• Medical aid and retirement fund contributions.
• Opportunities for professional development and further education.
• A stable work environment with a meaningful mission.
• Contribution to community service delivery.
• Team-oriented workplace culture.