Human Resources Generalist - Queenstown Branch

Placements24; Queenstown (MD); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Medical aid contributions

Retirement fund

Job summary

Placements24 is seeking a dedicated HR Generalist for our branch in Queenstown to support day-to-day HR operations, recruitment, onboarding, and compliance with South African labor law. The role requires strong stakeholder engagement and a proactive, detail-oriented approach.

You will handle onboarding/offboarding, contribute to performance management, payroll support, and HR training delivery. A relevant degree and 3-5 years’ experience are required; the position is on-site in Queenstown with

Qualifications

• A National Diploma or Bachelor's degree in Human Resources Management, Industrial Psychology, or a related field.
• 3-5 years of experience as an HR Generalist or in a similar HR support role.
• Solid understanding of South African labor law incl. BCEA and LRA.
• Experience with recruitment and onboarding processes.
• Good interpersonal and communication skills, with the ability to interact effectively with staff at all levels.
• Strong organizational skills and attention to detail.
• Proficiency in MS Office Suite and HRIS.
• Ability to work independently and as part of a team.

Responsibilities

• Administer day-to-day HR operations at the branch, including recruitment, onboarding, and employee record management.
• Provide support and guidance to employees and line managers on HR policies, procedures, and employment legislation.
• Manage employee onboarding and offboarding processes, ensuring a seamless experience for all staff.
• Assist with the implementation of performance management systems and employee development initiatives.
• Handle employee relations issues, grievances, and disciplinary processes in accordance with company policy and legal requirements.
• Support the payroll process by ensuring accurate time and attendance data.
• Contribute to the development and delivery of HR training programs for branch staff.
• Maintain HR records and ensure the confidentiality and accuracy of all employee information.
• Assist with ad-hoc HR projects and initiatives as directed by the HR department.

Skills

Interpersonal skills

Communication

Organizational skills

MS Office

HRIS

Education

National Diploma or Bachelor's in HRM or related field

Tools

MS Office Suite

HRIS

Job description

About the Role

Our client, a well-established retail group with a strong presence in Queenstown, Eastern Cape, ZA, is actively seeking a dedicated and versatile Human Resources Generalist to join their local branch team. This role is integral to the smooth operation of the HR function at the branch level, providing essential support to employees and management. You will be responsible for a broad range of HR activities, ensuring compliance with company policies and South African labor laws, and contributing to a positive and productive work environment within the Queenstown community. This is a critical on-site position, offering a stable and engaging career opportunity within a reputable organization.

Key Responsibilities

• Administer day-to-day HR operations at the branch, including recruitment, onboarding, and employee record management.
• Provide support and guidance to employees and line managers on HR policies, procedures, and employment legislation.
• Manage employee onboarding and offboarding processes, ensuring a seamless experience for all staff.
• Assist with the implementation of performance management systems and employee development initiatives.
• Handle employee relations issues, grievances, and disciplinary processes in accordance with company policy and legal requirements.
• Support the payroll process by ensuring accurate time and attendance data.
• Contribute to the development and delivery of HR training programs for branch staff.
• Maintain HR records and ensure the confidentiality and accuracy of all employee information.
• Assist with ad-hoc HR projects and initiatives as directed by the HR department.

Requirements

• A National Diploma or Bachelor's degree in Human Resources Management, Industrial Psychology, or a related field.
• A minimum of 3-5 years of experience as an HR Generalist or in a similar HR support role.
• Solid understanding of South African labor law, including the Basic Conditions of Employment Act and the Labour Relations Act.
• Experience with recruitment and onboarding processes.
• Good interpersonal and communication skills, with the ability to interact effectively with staff at all levels.
• Strong organizational skills and attention to detail.
• Proficiency in MS Office Suite and HR Information Systems (HRIS).
• Ability to work independently and as part of a team.
• Previous experience in the retail sector is advantageous but not essential for this role in Queenstown.

Benefits

Our client offers a competitive annual salary between R500,000 and R540,000, along with benefits that include medical aid contributions and a retirement fund. Employees will also benefit from opportunities for career progression within the company and a supportive team environment. This role is based in Queenstown, Eastern Cape, ZA, providing a chance to contribute to a local business and grow professionally within a stable industry. Join us and become a key part of our client's commitment to its people.