HR Front Desk & Visitor Relations Specialist

UMass Memorial Medical Group; Worcester (MA); On-site; USD 22,000 - 40,000; Full time

Job summary

UMass Memorial Medical Group in Worcester, MA is seeking an on-site Administrative Support role within the HR Talent Acquisition team. This full-time position involves greeting visitors, directing inquiries, managing mail and communications, and assisting with daily HR operations at our main Worcester offices.

Requirements include 1-2 years in an office setting, strong customer service and communication skills, basic computer skills, and familiarity with multi-line phone systems.

Qualifications

• 1-2 years of related office/clerical/administrative support experience.
• Familiarity with office procedures.
• Strong customer service and communication skills.
• Basic computer skills.
• Bilingual English/Spanish preferred.
• Prior HR experience is a plus.

Responsibilities

• Greets and assists visitors, employees, vendors and students in a friendly, courteous manner.
• Provides directions and escorts visitors as needed.
• Collaborates with other departments to ensure safety and satisfaction.
• Distributes mail, faxes, and other communications.
• Directs phone calls and visitors and maintains departmental calendars.
• Uses computers or remote terminals to post or obtain information.
• Manages supply orders for the department.
• Assists with projects and other administrative tasks.

Skills

Customer service

Communication

HR experience

Office procedures

Basic computer skills

Education

High School graduate or equivalent

Tools

Multi-line phone systems

Job description

UMass Memorial Medical Group in Worcester, MA is seeking an on-site Administrative Support role within the HR Talent Acquisition team. This full-time position involves greeting visitors, directing inquiries, managing mail and communications, and assisting with daily HR operations at our main Worcester offices.

Requirements include 1-2 years in an office setting, strong customer service and communication skills, basic computer skills, and familiarity with multi-line phone systems.