HR Receptionist - 40 hours, Days

UMass Memorial Medical Group; Worcester (MA); On-site; USD 22,000 - 40,000; Full time

Job summary

UMass Memorial Medical Group in Worcester, MA is seeking an on-site Administrative Support role within the HR Talent Acquisition team. This full-time position involves greeting visitors, directing inquiries, managing mail and communications, and assisting with daily HR operations at our main Worcester offices.

Requirements include 1-2 years in an office setting, strong customer service and communication skills, basic computer skills, and familiarity with multi-line phone systems.

Qualifications

• 1-2 years of related office/clerical/administrative support experience.
• Familiarity with office procedures.
• Strong customer service and communication skills.
• Basic computer skills.
• Bilingual English/Spanish preferred.
• Prior HR experience is a plus.

Responsibilities

• Greets and assists visitors, employees, vendors and students in a friendly, courteous manner.
• Provides directions and escorts visitors as needed.
• Collaborates with other departments to ensure safety and satisfaction.
• Distributes mail, faxes, and other communications.
• Directs phone calls and visitors and maintains departmental calendars.
• Uses computers or remote terminals to post or obtain information.
• Manages supply orders for the department.
• Assists with projects and other administrative tasks.

Skills

Customer service

Communication

HR experience

Office procedures

Basic computer skills

Education

High School graduate or equivalent

Tools

Multi-line phone systems

Job description

Exemption Status:
Non-Exempt

Hiring Range:
$16.24 - $29.23 (based on a full time schedule of 40 hours per week). Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:
Monday through Friday, Weekends - No Weekends Required
Scheduled Hours:
8a-430p
Shift:
1 - Day Shift, 8 Hours (United States of America)
Hours:
40
Cost Center:
99940 - 6165 HR Talent Acquisition

Distance: Position requires 5 days on-site at main HR offices at 67 Millbrook Street, Worcester, MA

I. Major Responsibilities:

1. Greets and offers assistance to visitors, employees, vendors and students in a friendly, courteous and positive manner.
2. Provides directions, maps, and/or assistance to areas on site. May escort visitors to their destination.
3. Works collaboratively with other departments to ensure employee safety and satisfaction.
4. Distributes mail, faxes and other internal/external communication as needed throughout the day.
5. Directs phone calls or visitors to appropriate persons. Provides basic information as necessary to callers or visitors. Maintains department calendars as necessary.
6. May utilize personal computers or remote data terminals to post, check or obtain basic information.
7. May manage supply orders for the department.
8. Assists with projects and other administrative tasks as needed.

II. Position Qualifications:

License/Certification/Education:

Required:

1. High School graduate or equivalent.

Experience/Skills:

Required:

1. 1-2 years of related office/clerical/administrative support experience.
2. Must have familiarity with office procedures.
3. Strong customer service and communication skills.
4. Basic computer skills.
5. Familiarity with multi-line phone systems.

Preferred:

1. Bilingual English/Spanish.
2. Prior experience in an HR setting.

III. Physical Demands and Environmental Conditions:

Work is considered sedentary. Position requires work indoors in a normal office environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.