HR Front Desk Assistant - Campus Support

Towson University; Towson (MD); Sur place; USD 41 000 - 50 000; Plein temps

Résumé du poste

Towson University in Towson, MD is seeking a HR Customer Service Assistant - Building Receptionist to serve as front desk contact, support HR operations, and handle inquiries. The role requires strong administrative skills and a professional demeanor.

The position involves welcoming visitors, handling calls and inquiries, onboarding support, and maintaining HR records in PeopleSoft HCM and Perceptive Content. It also requires scheduling coordination and confidentiality.

Qualifications

• High School Diploma or GED.
• 2 years experience providing administrative support.
• 30 college credits equivalent to one year experience.
• General knowledge of telecommunications equipment and service; of telephone information call handling procedures.
• Skill in keyboards and basic communication software; listening to caller requests.
• Ability to speak clearly and learn department functions; maintain poise.
• Ability to proofread and edit documents.
• Experience coordinating and managing schedules, including staff coverage.

Responsabilités

• Welcome visitors, assist with building check-in procedures and provide directions.
• Answer and manage calls; transfer to departments and assist inquiries.
• Receive, sort, and distribute mail; coordinate deliveries and pickups.
• Assist with onboarding and employment-related admin activities; support I-9 and HR records.
• Coordinate front desk staffing schedules and communication.
• Maintain personnel filing system and knowledge of HR procedures and systems.

Connaissances

Keyboarding

Verbal communication

Proofreading

Scheduling

Formation

High School Diploma or GED

30 college credits equivalent to one year experience

Outils

Microsoft Office

Perceptive Content

PeopleSoft HCM

Perceptive Software

Description du poste

Towson University in Towson, MD is seeking a HR Customer Service Assistant - Building Receptionist to serve as front desk contact, support HR operations, and handle inquiries. The role requires strong administrative skills and a professional demeanor.

The position involves welcoming visitors, handling calls and inquiries, onboarding support, and maintaining HR records in PeopleSoft HCM and Perceptive Content. It also requires scheduling coordination and confidentiality.