HR Communications Coordinator: Content & Knowledge Base

Connexion Systems & Engineering Inc.; Lexington (MA); Ibrido; USD 55.000 - 103.000; Tempo pieno

Descrizione del lavoro

Connexion Systems & Engineering Inc. seeks a Communications Coordinator (HR) for a 3-year contract in Lexington, MA, with 2+ onsite days.

You will draft and publish HR communications across intranet, newsletters, and digital platforms, ensuring quality and alignment with objectives. You will create ServiceNow knowledge-base articles, collaborate with HR SMEs, and maintain content to improve usability and searchability.

Competenze

• Bachelor's degree in communications, English, journalism, or related field.
• 3+ years in communications, technical writing, knowledge management, or related area.
• Exceptional written, verbal, and visual communication skills.
• Ability to document procedures, policies, and workflows clearly.

Mansioni

• Draft, edit, schedule, publish, and maintain content across HR communication channels.
• Review communications for quality, consistency, and alignment with objectives.
• Create and maintain knowledge base articles within ServiceNow to support employee self-service.
• Partner with HR subject matter experts to document procedures, policies, and workflows.
• Regularly review and update content to improve usability and searchability.
• Track content lifecycle activities, including reviews, approvals, and archival processes.
• Ensure all documentation is accurate and aligned with branding guidelines.
• Support special projects and other communications initiatives as needed.
• Collaborate with HR, IT, Communications, and stakeholders for project execution.

Conoscenze

Written communication

Verbal communication

Visual communication

Content creation

Organizational skills

Knowledge management

Formazione

Bachelor's degree in Communications, English, Journalism, Technical Writing, or related field

Strumenti

ServiceNow

Microsoft Office

Adobe Creative Suite

SharePoint

Descrizione del lavoro

Connexion Systems & Engineering Inc. seeks a Communications Coordinator (HR) for a 3-year contract in Lexington, MA, with 2+ onsite days.

You will draft and publish HR communications across intranet, newsletters, and digital platforms, ensuring quality and alignment with objectives. You will create ServiceNow knowledge-base articles, collaborate with HR SMEs, and maintain content to improve usability and searchability.