Internal Communications Manager

Connexion Systems + Engineering; Lexington (MA); In loco; USD 79.000 - 88.000; Tempo pieno

Descrizione del lavoro

Connexion Systems & Engineering Inc. in Lexington, MA is seeking an Internal Communications Manager to lead strategic internal communications that inform, engage, and align employees with key company priorities.

You will manage multi-channel campaigns, draft executive messaging, coordinate all-hands events, and apply AI to communications while safeguarding confidential information. This role requires storytelling, cross-functional collaboration, and a data-driven approach to measure impact.

Competenze

• 5–7 years of experience in communications, preferably tech-driven.
• Proven track record translating complex ideas into clear messages.
• Proven ability to build and nurture virtual communities.

Mansioni

• Lead and execute strategic internal communications initiatives that inform, engage, and align employees to company priorities.
• Support company-wide newsletter by gathering updates, drafting and editing content, coordinating reviews, and preparing for distribution.
• Coordinate All-Hands meetings: plan logistics, develop presentations, and prepare employee communications.
• Triaging and responding to the Internal Comms inbox, routing inquiries, and tracking follow-up to resolution.
• Ad hoc support: draft/edit messages, update presentations, and coordinate stakeholder input.
• Transform complex technical concepts into clear, engaging narratives.
• Design and implement multi-channel campaigns across email, intranet, video, podcasts, and mobile platforms.
• Create and optimize content for video and interactive formats.
• Apply AI to communications: outlines, drafts, tone refinement, audience adaptation, and confidentiality checks.
• Develop and execute crisis communication strategies.
• Implement data-driven measurement frameworks to evaluate impact.
• Partner with executives to enhance leadership communication.
• Support change management initiatives through transparent communications.

Conoscenze

Strategic thinker

Clear communicator

Storyteller

Relationship builder

Data-driven

AI fluency

Project management

Constant learner

Meeting leadership

Strumenti

PowerPoint

Canva

Mailjet

Microsoft Newsletters

SharePoint

Descrizione del lavoro

Internal Communications Manager

Pay Rate: $57-64.00/hr. Location: Lexington, MA Duration: 6 months (+ possible extension)

Responsibilities

• Lead and execute strategic internal communications initiatives that inform, engage, and align employees to company priorities.
• Vehicles may include: a. Company-wide newsletter: Support each edition by gathering stakeholder updates, drafting and editing content, coordinating reviews, and preparing the communication for distribution. b. Company All-Hands meetings: Support planning and delivery by coordinating logistics and content, developing presentations and talking points, and preparing employee communications before and after each meeting.
• Partnering with stakeholders across the business to clarify communication needs, audiences, and timelines; help shape messaging and channel plans; and coordinate reviews to move projects from request to delivery.
• Managing and triaging the Internal Comms inbox: Monitor incoming requests, assess urgency and scope, route inquiries to the appropriate team member, and track follow-up through resolution.
• Ad hoc support: Step in as priorities shift to draft or edit employee messages, update presentations, coordinate stakeholder input, and provide project coverage for time- sensitive communications.
• Transform complex technical concepts into clear, engaging narratives.
• Design and implement multi-channel communication campaigns across email, intranet, video, podcasts, and mobile platforms.
• Create and optimize content for multiple platforms, including video and interactive formats.
• Apply AI to traditional communications work, including developing outlines and first drafts, refining tone, adapting content for different audiences and channels, structuring presentations, and synthesizing feedback. Review outputs for accuracy, relevance, and voice, and protect confidential information.
• Develop and execute crisis communication strategies.
• Implement data-driven measurement frameworks to evaluate communication impact.
• Partner with executives to enhance leadership communication.
• Support change management initiatives through transparent communications.

Who you are

• A strategic thinker who aligns communications with broader organizational goals.
• A passion for clear, organized communication and keen eye for detail.
• A natural storyteller with exceptional ability to craft compelling narratives.
• A relationship builder who excels at cross-functional collaboration.
• A data-driven decision maker who uses analytics to inform strategies.
• An AI-fluent communicator who confidently integrates AI into everyday work, experiments with new approaches, and knows when human judgment and direct stakeholder input are essential.
• A project management expert who thrives managing multiple priorities.
• A constant learner who actively seeks opportunities to enhance skills.
• Ability to tag in and lead meetings; talking stakeholders through projects and leading bi-weekly communications calendar meetings.

What you've accomplished

• 5-7 years of experience in communications, preferably in a technology-driven environment.
• Proven track record of translating complex ideas into clear, compelling messages and of developing and implementing communication frameworks.
• Proven ability to build and nurture virtual communities.

Experience with tools and systems

• Content development: Advanced proficiency in Microsoft Office Suite, especially PowerPoint, and working knowledge of Canva and other digital content creation tools.
• Email and newsletter publishing: Experience with tools such as Mailjet and Microsoft Newsletters.
• Collaboration: Proficiency in SharePoint and modern collaboration platforms.