HR Admin & Office Operations Specialist

Walden Security; Atlanta, Northern (GA, KY); Hybrid; USD 23,000 - 32,000; Full time

Job summary

Walden Security is seeking an HR Administrator I/Receptionist to support the Human Resources Manager with administrative tasks and office operations. The role handles phones, scheduling, records, and clerical duties while maintaining HRIS files and assisting with training materials.

The position emphasizes customer service, confidentiality, and collaboration with HR and management to ensure smooth daily operations across the branch. Local on-site work is required.

Qualifications

• High school diploma or GED; or 1–2 years related experience and/or training; or equivalent combination of education and experience.
• Ability to read and interpret documents such as safety rules, operating policies, maintenance instructions, and procedure manuals.
• Ability to write routine reports, business correspondence, and procedure manuals.

Responsibilities

• Answers phone and redirects calls in a timely manner.
• Manages office by ordering supplies, sorting mail, stocking office materials, and greeting all office guests.
• Schedules and organizes appointments.
• Completes daily office opening and closing procedures, including tidiness of the branch kitchen and conference rooms.
• Completes monthly reports and sends out monthly birthday cards to field personnel.
• Creates and enters new employee personnel information into the HRIS.
• Participates in company Quality Assurance initiatives, including record keeping, training, and auditing.
• Examines employee files to answer inquiries and provides information to authorized persons.
• Prepares weekly Initial Security Officer Training Books and Orientation folders for classes.
• Corresponds with the Marketing Department to provide client and officer updates, awards, birthdays, training schedules to be included in the Walden Report.
• Assists with recordkeeping related to employee information such as personal data, compensation, benefits, tax data, attendance, performance reviews or evaluations, and termination date and reason.
• Assists with administering pre-employment tests, drug screens, background checks, and uniform ordering.
• Assists with updating employee files, documenting personnel actions, and providing information for payroll and other uses.
• Assists with verification of employment requests for employees.
• Assists with coordinating and scheduling new hires to attend Initial Security Officer Training classes.
• Assists with uniform assignments, exchanges, or reimbursements.
• Assists with the maintenance of uniform room cleanliness and inventory.
• Performs other clerical duties as needed, such as filing, photocopying, and collating.

Skills

Customer Service

Interpersonal Skills

Oral Communication

Written Communication

Teamwork

Ethics

Organizational Skills

Education

High school diploma or GED

Tools

Microsoft Office

ATS

HRIS

Order processing systems

Job description

Walden Security is seeking an HR Administrator I/Receptionist to support the Human Resources Manager with administrative tasks and office operations. The role handles phones, scheduling, records, and clerical duties while maintaining HRIS files and assisting with training materials.

The position emphasizes customer service, confidentiality, and collaboration with HR and management to ensure smooth daily operations across the branch. Local on-site work is required.