HQ Workplace Experience Lead

Appian; McLean (VA); On-site; USD 80,000 - 110,000; Full time

Job summary

Appian seeks a proactive Workplace Operations professional to manage daily operations at the McLean HQ. You’ll serve as the primary contact for staff and visitors, handling executive calendar tasks, travel bookings, and expense reporting with a design‑minded approach to events.

duties include maintaining internal communications, coordinating with vendors, and driving onboarding experiences for employees in a fast‑paced environment.

Qualifications

• Education: Minimum of a Bachelor’s Degree in Hospitality Management, Business Administration, Communications, or a related field.
• Experience: Workplace operations, executive assistance, hospitality management, or a high-touch corporate role.
• Operational Mastery: Proven mastery of office operations management and vendor management.
• Core Competencies: Ability to work independently, manage ambiguity, and communicate across levels.
• Productivity Suites: Proficiency with Microsoft Office and Google Workspace.

Responsibilities

• Execute daily office operations and maintain a welcoming environment at the McLean headquarters as primary contact for staff and visitors.
• Manage high‑level administrative support including complex calendar scheduling, travel bookings, and department expenses.
• Design and coordinate internal corporate events using a design‑thinking approach for site selection and vendor sourcing.
• Update internal department homepages, newsletters, guides, and FAQs to boost protocol adoption.
• Coordinate with external facility vendors and manage logistics, mail distribution, and office supplies.

Skills

Cross-functional event coordination

Office operations management

Vendor management

Microsoft Office

Google Workspace

Education

Bachelor’s Degree in Hospitality Management, Business Administration, Communications

Tools

Salesforce

ServiceNow

Job description

Appian seeks a proactive Workplace Operations professional to manage daily operations at the McLean HQ. You’ll serve as the primary contact for staff and visitors, handling executive calendar tasks, travel bookings, and expense reporting with a design‑minded approach to events.

duties include maintaining internal communications, coordinating with vendors, and driving onboarding experiences for employees in a fast‑paced environment.