Workplace Experience & Office Ops Lead

twentysix; New York (NY); On-site; USD 72,000 - 78,000; Full time

Benefits offered by this job

Unlimited paid time off

401k with company matching and no vest

Annual bonuses

Generous medical plan

Paid parental leave

Job summary

Known is seeking a Specialist, Workplace Experience to own day-to-day office operations, support internal events, and help nurture a welcoming environment at our NYC headquarters. The role requires hands-on execution, collaboration with the Culture & Communications team, and a proactive, service-oriented mindset.

You will be the go-to person for employees, manage office logistics, and help shape workplace initiatives while working full-time in the office.

Qualifications

• 3+ years in fast-moving, people-facing roles such as retail, hospitality, guest services, or office operations.
• A service-first mindset with strong follow-through and attention to detail.
• Ability to juggle multiple priorities and deadlines without dropping tasks.

Responsibilities

• Oversee daily office operations in New York City headquarters and maintain a productive, welcoming environment.
• Coordinate internal events, culture programs, and employee engagement initiatives.
• Support internal communications, calendars, documentation, and onboarding logistics.
• Serve as liaison between Known offices to coordinate events and shared programs.

Skills

People-facing experience

Customer service mindset

Vendor management

Budgeting or expense tracking

Microsoft Office & Google Workspace

Calm under pressure

Tools

Microsoft Office

Google Workspace

Job description

Known is seeking a Specialist, Workplace Experience to own day-to-day office operations, support internal events, and help nurture a welcoming environment at our NYC headquarters. The role requires hands-on execution, collaboration with the Culture & Communications team, and a proactive, service-oriented mindset.

You will be the go-to person for employees, manage office logistics, and help shape workplace initiatives while working full-time in the office.