HPC Defense Ops Manager — Remote in MD, TS/SCI

Jobot; United States; Hybrid; USD 180,000 - 225,000; Full time

Benefits offered by this job

Stock purchase plan

401(k) match

Remote-based in Maryland

Health benefits

Paid holidays & vacation

Volunteer time

Job summary

Jobot is seeking a senior leader to oversee a 10–20 person HPC-focused team supporting critical defense-related supercomputers. You will manage SLAs, KPIs, and customer escalations while traveling 25–30% across Maryland sites.

Base salary ranges from $180,000 to $225,000 with incentives and a strong benefits package, including stock and 401(k) matching. The role offers remote-based work from Maryland, with frequent on-site visits to customer locations.

Qualifications

• Active TS/SCI clearance or higher is required.
• 5+ years leading teams in technical services or similar.
• Experience owning SLAs, KPIs and escalations in a technical environment.

Responsibilities

• Direct manager for a 10–20 person team across multiple sites.
• Own SLAs, system availability and service KPIs.
• Manage customer and technical escalations; report monthly to leadership.
• Spend 2–3 days weekly at customer sites; occasional after-hours work.

Skills

TS/SCI clearance

Leadership

Travel 25-30%

HPC leadership

SLA ownership

KPI management

Education

BS in related field

Equivalent experience

Job description

Jobot is seeking a senior leader to oversee a 10–20 person HPC-focused team supporting critical defense-related supercomputers. You will manage SLAs, KPIs, and customer escalations while traveling 25–30% across Maryland sites.

Base salary ranges from $180,000 to $225,000 with incentives and a strong benefits package, including stock and 401(k) matching. The role offers remote-based work from Maryland, with frequent on-site visits to customer locations.