Houston Service Sales & Operations Leader

Otis Elevator Co.; Houston (TX); On-site; USD 150,000 - 190,000; Full time

Benefits offered by this job

401(k) plan with company match

Medical, dental and vision coverage

Paid time off

Life insurance

Job summary

Otis Elevator Co. is seeking a seasoned leader to oversee the Houston Territory, bridging Service Operations and Service Sales.

You will guide teams, deepen cross‑functional collaboration, and deliver exceptional results for customers and employees alike in a global leader focused on safety, quality, and innovation. The role emphasizes people leadership, strategic business oversight, and a strong safety culture, with responsibilities spanning profitability, customer retention, and operational

Qualifications

• Bachelor’s degree or equivalent combination of education and leadership experience.
• 5+ years leading service, field, construction, industrial, or operations teams.
• Proven ability to lead teams and build credibility through strong people leadership.
• Strong business acumen balancing operational, customer, and financial priorities.
• Elevator industry knowledge preferred; open to adjacent industries.

Responsibilities

• Provide leadership for operational and commercial teams across the Houston Territory.
• Drive profitability, growth, and overall business performance.
• Strengthen collaboration between Sales and Operations to achieve shared objectives.
• Develop talent and build a high‑performing, accountable team culture.
• Improve customer loyalty through consistent service delivery and relationship management.
• Ensure compliance with safety, quality, and company standards.
• Support long‑term business planning and operational improvements.

Skills

Leadership

People management

Strategic thinking

Communication

Safety leadership

Education

Bachelor's degree or equivalent

Job description

Otis Elevator Co. is seeking a seasoned leader to oversee the Houston Territory, bridging Service Operations and Service Sales.

You will guide teams, deepen cross‑functional collaboration, and deliver exceptional results for customers and employees alike in a global leader focused on safety, quality, and innovation. The role emphasizes people leadership, strategic business oversight, and a strong safety culture, with responsibilities spanning profitability, customer retention, and operational