Housing Stability Case Manager

Housing Forward; United States; On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Vacation days

Sick days

Personal days

Paid holidays

Retirement plan (403(b))

Job summary

Housing Forward seeks a Housing Case Manager to coordinate direct case management, housing navigation, and stabilization services for families in transition. The role supports retention in permanent housing with strong collaboration with service providers.

Responsibilities include leasing, landlord relations, service planning, life-skills training, and linking clients to medical and social services, with weekly home visits and documentation in HMIS/Salesforce.

Qualifications

• Bachelor’s degree in social services or related field; Master’s preferred.
• Minimum two years of related experience, bilingual preferred.
• Proficiency in word processing, data entry, and spreadsheets.

Responsibilities

• Identify and prepare master leased shelter units for occupancy (1–4 bedrooms).
• Maintain positive relationships with unit landlords.
• Assist clients in securing permanent housing and address barriers.
• Develop and monitor service plans per agency standards and funding.
• Support clients in saving while in shelter.
• Maintain HMIS and Salesforce and other required reports.
• Develop and coordinate groups/workshops as needed.
• Establish service linkages with local providers to support clients.
• Transport clients to housing, legal, and medical appointments as needed.
• Participate in case conferences and care coordination.
• Provide life-skills training to improve independence.
• Connect clients with medical/mental health services and community resources.
• Conduct weekly home visits to support goals and lease compliance.
• Assist eligibility and access to entitlements.

Skills

Word processing

Data entry

Spreadsheet skills

Education

Bachelor’s degree in social services

Master’s degree preferred

Job description

Housing Forward seeks a Housing Case Manager to coordinate direct case management, housing navigation, and stabilization services for families in transition. The role supports retention in permanent housing with strong collaboration with service providers.

Responsibilities include leasing, landlord relations, service planning, life-skills training, and linking clients to medical and social services, with weekly home visits and documentation in HMIS/Salesforce.