Housing & Family Stabilization Case Manager

Children's Rescue Fund; New York (NY); On-site; USD 45,000 - 65,000; Full time

Job summary

Children's Rescue Fund in New York, NY, is seeking a dedicated case manager to provide direct services including assessment, counseling, crisis intervention, referral, and advocacy to support families toward permanent housing.

The role is based at our Central Park West location and requires coordinating with DHS CARES and local agencies, documenting progress, and promoting stabilization through housing plans, family support, and life skills development.

Qualifications

• Bachelor's degree preferred, and at least an Associate's degree in Social Work, Sociology, Psychology, Counseling, Criminal Justice, or Human Services is required
• At least one (l) year of experience in social services, counseling, crisis intervention, family services, preventive services, or housing services is required
• Experience facilitating groups for homeless adults, specialized knowledge of substance abuse issues and treatment, and/or family dynamics treatment experience is required
• Bilingual language ability is preferred

Responsibilities

• Utilize CARES to complete family's intake assessments, service plans/independent living plans, housing plans, next step conferences/transfers, incident reports, progress notes, etc.
• Review information from DHS, HRA, ACS, Probation, DHS, and other agencies using CARES
• Update all information in CARES in a timely fashion as required by DHS
• Provide advocacy and referral services to secure benefits and services promoting transition to permanent housing
• Coordinate services to stabilize the family unit and address substance use, housekeeping, parenting, and financial management needs
• Assess client needs, formulate service plans, monitor progress, and document interactions for compliant delivery of services
• Build helpful relationships to support residents’ involvement in achieving service goals
• Provide individual counseling and crisis intervention to stabilize families during displacement
• Maintain familiarity with program resources and refer families to the most beneficial services
• Facilitate groups addressing family issues, life skills, and self-sufficiency toward permanent housing
• Coordinate client services with other social services staff to ensure timely provision of services
• Ensure effective communication among staff and timely transfer of information for smooth operation and regulatory compliance
• Perform other duties including on-call one week each quarter and assisting in transferring clients

Skills

Case management

Crisis counseling

Communication skills

Bilingual (preferred)

Education

Associate's degree in Social Work or related field

Bachelor's degree preferred

Tools

CARES system

Job description

Children's Rescue Fund in New York, NY, is seeking a dedicated case manager to provide direct services including assessment, counseling, crisis intervention, referral, and advocacy to support families toward permanent housing.

The role is based at our Central Park West location and requires coordinating with DHS CARES and local agencies, documenting progress, and promoting stabilization through housing plans, family support, and life skills development.