Housing Case Manager - Client-Centered Wraparound Support

The People Concern; Santa Monica (CA); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Medical

Vision

Dental

Life Insurance

403(b) Retirement plan

Employee Assistance Program (EAP)

Job summary

The People Concern is seeking a Case Manager for the Interim Housing program in Santa Monica. This is an on-site role supervising a caseload of clients, providing housing-focused case management and wrap-around services through community resources.

You will use motivational interviewing, trauma-informed care, and advocacy to support clients toward housing stability in a fast-paced environment, collaborating with a diverse team.

Qualifications

• Minimum of one (1) year of experience in case management.
• Valid CA Driver's license with reliable auto insurance and acceptable driving record.
• Experience and knowledge of issues faced by people experiencing homelessness or at-risk populations.
• Skilled in non-violent crisis intervention.
• Ability to self-motivate and adapt in a fast-paced environment with minimal supervision.
• Strong interpersonal and team-building skills.
• Proficient in Microsoft Office programs (Word, Excel, Outlook); a computer skills test may be requested.

Responsibilities

• Manage a caseload of approximately 20–25 clients with weekly individual meetings.
• Lead housing-related case management and maintain active housing plans for clients.
• Provide wrap-around services by leveraging community resources and benefits navigation.
• Collaborate with clients to address barriers to housing including income, benefits, and health services.
• Build trusting, client-centered relationships using motivational interviewing and trauma-informed care.
• Advocate for clients with shelters and external service providers.
• Facilitate intakes for interim housing and support client progress.

Skills

Interpersonal skills

Crisis intervention

Self-motivation

Team-building

Microsoft Office proficiency

Education

Bachelor’s degree in related field

HMIS databases knowledge

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

The People Concern is seeking a Case Manager for the Interim Housing program in Santa Monica. This is an on-site role supervising a caseload of clients, providing housing-focused case management and wrap-around services through community resources.

You will use motivational interviewing, trauma-informed care, and advocacy to support clients toward housing stability in a fast-paced environment, collaborating with a diverse team.