Housekeeping Supervisor & Trainer (Guest Experience)

Sonesta International Hotels Corporation; Miami (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) Retirement Plan with Company 's

Paid Vacation & Sick Time

Paid Parental Leave

Company-Paid Life Insurance

Job summary

Sonesta International Hotels Corporation is seeking a Housekeeping Supervisor to assist the Housekeeping Manager in supervising and training staff, inspecting rooms, and ensuring cleanliness and safety standards across the hotel. The role includes performing cleaning duties as needed and maintaining linen and supply par levels.

The ideal candidate has 2 years in housekeeping with supervisory exposure, strong English communication, and basic budgeting skills.

Qualifications

• High School Diploma or equivalent plus two years housekeeping experience including some supervisory training/experience.
• Previous background from the extended stay industry preferred.
• Ability to speak, read, and write fluent English; other languages beneficial.
• Reading and writing abilities are required to document tasks, order supplies, and read safety information.
• Mathematical skills including budgeting, profit/loss concepts, percentages, and variances.
• Experience with Microsoft Office preferred.

Responsibilities

• Deliver on the Sonesta Service in all interactions with guests and clients.
• Recruit, develop, manage and monitor performance of housekeeping staff.
• Inspect suites and public areas to ensure cleanliness and repair standards.
• Train employees and ensure tools and equipment are available.
• Schedule and assign room cleaning tasks to ensure proper coverage.
• Perform housekeeping duties as needed to meet guest expectations.
• Inventory and maintain par levels for linen and supplies.
• Monitor laundry supplies and equipment for proper operation.
• Ensure compliance with health and safety regulations.

Skills

Supervisory experience

English fluency

Budgeting basics

Organizational skills

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Sonesta International Hotels Corporation is seeking a Housekeeping Supervisor to assist the Housekeeping Manager in supervising and training staff, inspecting rooms, and ensuring cleanliness and safety standards across the hotel. The role includes performing cleaning duties as needed and maintaining linen and supply par levels.

The ideal candidate has 2 years in housekeeping with supervisory exposure, strong English communication, and basic budgeting skills.