Housekeeping Supervisor | Lead Team & Guest Experience

Concord Hospitality Enterprises Co.; Miami (FL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive wages

Medical/Dental/Vision plans

Job summary

Concord Hospitality Enterprises Co. is seeking a Housekeeping Supervisor to lead our housekeeping, laundry, and houseperson teams at our Miami-area properties. You will oversee daily assignments, ensure room readiness, and maintain high cleanliness and brand standards.

The role emphasizes training, coaching, and exceptional guest service, with a schedule that includes weekends and holidays. Concord promises a collaborative culture and opportunities for career growth.

Qualifications

• Prior housekeeping or supervisory experience preferred.
• Strong attention to detail and leadership skills.
• Ability to train, motivate, and support a team.
• Excellent communication and guest service skills.
• Organized, reliable, and able to manage multiple priorities.
• Physical ability to assist with cleaning tasks and lift up to 40 lbs.
• Flexible schedule including weekends and holidays.

Responsibilities

• Supervise housekeeping, laundry, and houseperson teams to ensure quality, productivity, and standards.
• Inspect guest rooms and public areas to confirm cleanliness and brand compliance.
• Train and support team members to drive performance and consistency.
• Lead daily assignments, key control, and team readiness.
• Respond to guest requests and resolve concerns promptly.
• Monitor room status, report maintenance needs, and ensure timely room readiness.
• Maintain organized housekeeping spaces and support operations as needed.

Job description

Concord Hospitality Enterprises Co. is seeking a Housekeeping Supervisor to lead our housekeeping, laundry, and houseperson teams at our Miami-area properties. You will oversee daily assignments, ensure room readiness, and maintain high cleanliness and brand standards.

The role emphasizes training, coaching, and exceptional guest service, with a schedule that includes weekends and holidays. Concord promises a collaborative culture and opportunities for career growth.