Housekeeping Operations Lead - Guest Experience & Training

Concord Hospitality Enterprises; Raleigh (NC); Vor Ort; USD 42.000 - 64.000; Vollzeit

Benefits dieser Stelle

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance (Short/Long-Term)

401K options

Tuition assistance

Discounted room rates

Training & Development

Career advancement opportunities

Zusammenfassung

Concord Hospitality Enterprises is seeking an Assistant Housekeeping Manager to lead housekeeping, laundry, and house person teams across the property. You will work with Front Desk and Maintenance to uphold cleanliness and guest satisfaction, owning the property’s cleanliness from guest rooms to public areas.

You will coach, train, and mentor your team, handling onboarding, performance management, and development while aligning with company goals.

Qualifikationen

• Experience leading housekeeping teams in hotels, hospitals, or multi-unit housing.
• Strong communication with guests, managers, and colleagues.
• Proactive, professional, and integrity-driven leadership.

Aufgaben

• Oversee housekeeping, laundry, and house person teams to maintain cleanliness from guestrooms to public areas.
• Collaborate with Front Desk and Maintenance to ensure guest experience meets standards.
• Model behaviors, mentor staff, onboard and train; manage performance and succession planning.

Kenntnisse

Leadership experience

Communication skills

Pride in work

Team leadership

Professionalism & integrity

Jobbeschreibung

Concord Hospitality Enterprises is seeking an Assistant Housekeeping Manager to lead housekeeping, laundry, and house person teams across the property. You will work with Front Desk and Maintenance to uphold cleanliness and guest satisfaction, owning the property’s cleanliness from guest rooms to public areas.

You will coach, train, and mentor your team, handling onboarding, performance management, and development while aligning with company goals.