Executive Housekeeper: Lead Cleanliness & Guest Experience

Concord Hospitality Enterprises; Akron (OH); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Competitive wages

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) match

Tuition assistance

Discounted room rates

Training and development

Job summary

Concord Hospitality is seeking an Executive Housekeeper to lead the housekeeping, laundry, and houseperson teams, ensuring exceptional cleanliness and a seamless guest experience. This hands-on leader collaborates with Front Desk and Maintenance to uphold standards and drives operational excellence.

Responsibilities include training, scheduling, safety, and quality control, while fostering team development and a Great Place to Work for all. Equal Opportunity Employer.

Qualifications

• Leadership experience in hotels, hospitals, or multi-unit housing as a Housekeeping or Cleaning Supervisor.
• Strong attention to detail and commitment to quality.
• Excellent communication skills and ability to interact professionally with guests, managers, and team members.
• Proven ability to lead a team, drive results, and foster engagement.
• Professionalism, integrity, and pride in your work.

Responsibilities

• Lead, train, and mentor housekeeping, laundry, and houseperson teams to achieve high standards of cleanliness and productivity.
• Collaborate with Front Desk and Maintenance to ensure smooth operations and exceptional guest experiences.
• Oversee scheduling, staffing, and performance management for the department.
• Implement and maintain cleaning procedures, safety standards, and quality control measures.
• Coach and hold team members accountable while supporting their professional development.
• Monitor inventory, manage departmental supplies, and maintain operational efficiency.
• Ensure compliance with property policies, brand standards, and regulatory requirements.

Skills

Leadership

Attention to detail

Communication skills

Team leadership

Professionalism

Job description

Concord Hospitality is seeking an Executive Housekeeper to lead the housekeeping, laundry, and houseperson teams, ensuring exceptional cleanliness and a seamless guest experience. This hands-on leader collaborates with Front Desk and Maintenance to uphold standards and drives operational excellence.

Responsibilities include training, scheduling, safety, and quality control, while fostering team development and a Great Place to Work for all. Equal Opportunity Employer.