Guest Experience Leader – Housekeeping Supervisor

Concord Hospitality Enterprises; Winston-Salem (NC); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive wages

Medical, dental, vision insurance

Life insurance options

401(k) program with match

Tuition assistance

Discounted hotel rates

Training and development opportunities

Job summary

Concord Hospitality Enterprises is seeking a motivated Housekeeping Supervisor to oversee our housekeeping, laundry, and houseperson staff. You will ensure high standards of cleanliness and service, while providing training and guidance to the team for professional growth.

The ideal candidate will have experience in a similar leadership role and possesses strong communication skills. Our company promotes a culture of growth and diversity, highlighting the importance of our associates as our

Qualifications

• Experience in a leadership role in hotels, hospitals, or multi-unit housing as a Housekeeping or Cleaning Supervisor.
• Strong attention to detail and commitment to quality standards.
• Excellent communication skills; outgoing, friendly, and professional.

Responsibilities

• Supervise housekeeping, laundry, and houseperson staff.
• Inspect guest rooms and public areas for quality.
• Provide training, guidance, and support to team members.
• Communicate effectively with guests and colleagues.
• Respond promptly to guest requests.
• Maintain accurate records and ensure compliance with safety procedures.
• Lead by example with professionalism.

Skills

Leadership experience

Attention to detail

Communication skills

Motivational skills

Professionalism

Job description

Concord Hospitality Enterprises is seeking a motivated Housekeeping Supervisor to oversee our housekeeping, laundry, and houseperson staff. You will ensure high standards of cleanliness and service, while providing training and guidance to the team for professional growth.

The ideal candidate will have experience in a similar leadership role and possesses strong communication skills. Our company promotes a culture of growth and diversity, highlighting the importance of our associates as our