Housekeeping Supervisor: Guest Experience Leader

Highgate Hotels L.P.; Paradise Valley (AZ); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical insurance

Paid holidays

Paid vacation

Employee assistance program

Job summary

Highgate Hotels seeks an Assistant Housekeeping Manager at the Kimpton Miralina Resort in Arizona. You will oversee the Housekeeping Department to provide guests with a clean, safe environment while controlling expenses and maintaining service levels.

The role requires at least 2 years of progressive hotel experience or a related degree, supervisory skills, and proficiency with Windows and office software. Long hours may be required, with a focus on guest satisfaction and team development.

Qualifications

• At least 2 years of progressive experience in a hotel or related field or a 4-year college degree.
• Supervisory experience required.
• Must be proficient in Windows, company-approved spreadsheets, and word processing software.

Responsibilities

• Maintain a warm and friendly demeanor at all times.
• Oversee housekeeping operations to ensure cleanliness and safety.
• Schedule staff and manage payroll and attendance.
• Inspect rooms daily and ensure VIP rooms are ready.
• Train and develop housekeeping staff.
• Ensure compliance with safety standards and SOPs.

Skills

Supervisory experience

Communication

Multitasking

Education

4-year college degree

2-year college degree + related experience

Tools

Windows

Office suite

Job description

Highgate Hotels seeks an Assistant Housekeeping Manager at the Kimpton Miralina Resort in Arizona. You will oversee the Housekeeping Department to provide guests with a clean, safe environment while controlling expenses and maintaining service levels.

The role requires at least 2 years of progressive hotel experience or a related degree, supervisory skills, and proficiency with Windows and office software. Long hours may be required, with a focus on guest satisfaction and team development.