Director of Housekeeping — Luxury Hotel Operations Leader

Kimpton Miralina Resort; Paradise Valley (AZ); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer matching

Vision insurance

401(k) Retirement Plan with employer’s

Paid holidays

Paid vacation

Job summary

Highgate Hotels is seeking a Director of Housekeeping for the Kimpton Miralina Resort in Paradise Valley, AZ. This role leads the Housekeeping Department, ensuring a consistent, high-quality guest experience and a safe, clean environment throughout the property.

The Director will coach staff, manage scheduling and expenses, and collaborate with other departments to uphold Highgate Hotel standards and guest satisfaction. Long hours and strong leadership are expected.

Qualifications

• At least 3 years of progressive experience in a hotel or a related field; or a 4-year college degree and at least 1 year of related experience; or a 2-year college degree and 2 or more years of related experience.
• Supervisory experience required.
• Must be proficient with MS Word and MS Excel.
• Long hours sometimes required.

Responsibilities

• Motivate, coach, counsel and discipline all Housekeeping personnel according to Highgate Hotel SOP's.
• Establish regularly scheduled cleaning program and maintain a detailed checklist for each position.
• Balance and clear room status nightly; resolve discrepancies with PMS reports.
• Prepare employee schedules and manage payroll-related items.
• Maintain inventory of housekeeping supplies and equipment.
• Conduct interviews and hire according to SOPs; ensure training and morale

Skills

Supervisory experience

Strong communication skills

Multitasking

Education

4-year college degree

Tools

MS Word

MS Excel

Job description

Highgate Hotels is seeking a Director of Housekeeping for the Kimpton Miralina Resort in Paradise Valley, AZ. This role leads the Housekeeping Department, ensuring a consistent, high-quality guest experience and a safe, clean environment throughout the property.

The Director will coach staff, manage scheduling and expenses, and collaborate with other departments to uphold Highgate Hotel standards and guest satisfaction. Long hours and strong leadership are expected.