Housekeeping & Laundry Operations Lead

Sonesta International Hotels Corporation; Baltimore (MD); Híbrido; USD 42.000 - 60.000; Jornada completa

Descripción de la vacante

Sonesta International Hotels Corporation is seeking a proactive housekeeping supervisor to oversee daily operations across guest rooms, suites, public spaces, laundry areas, and back-of-house spaces.

The role emphasizes training, coaching, scheduling, and supporting overall cleanliness and guest satisfaction within a fast-paced hospitality environment. Prior housekeeping or hotel operations experience is preferred, with a focus on safety and efficiency.

Formación

• Experience leading or supervising housekeeping or laundry teams preferred.
• Strong knowledge of housekeeping operations, room inspection standards, and inventory management.

Responsabilidades

• Supervise daily housekeeping and laundry operations across guest rooms, suites, public spaces, and back-of-house areas.
• Train, coach, and schedule team members to deliver high standards of cleanliness and guest experience.
• Monitor guest satisfaction, room readiness, and service recovery across shifts.
• Support productivity, labor management, inventory organization, linen control, and equipment upkeep.

Conocimientos

Leadership

Communication

Problem-solving

Multitasking

Descripción del empleo

Sonesta International Hotels Corporation is seeking a proactive housekeeping supervisor to oversee daily operations across guest rooms, suites, public spaces, laundry areas, and back-of-house spaces.

The role emphasizes training, coaching, scheduling, and supporting overall cleanliness and guest satisfaction within a fast-paced hospitality environment. Prior housekeeping or hotel operations experience is preferred, with a focus on safety and efficiency.