Hourly Shift Leader: Drive Guest Service & Profitability

Burger King; Fillmore (UT); On-site; USD 17,000 - 22,000; Full time

Job summary

Burger King Corporation is seeking an Hourly Shift Supervisor to lead shift operations and help drive sales, profitability, and guest satisfaction. The role supports the Restaurant General Manager and Assistant Manager, directing a team of crew members to execute the shift plan and ensure fast, accurate service in a clean environment.

The ideal candidate will have 1–2 years of quick-service experience, a high school diploma or GED, and a proven ability to coach team members and uphold cash

Qualifications

• Must be 18 years or older.
• High School Diploma or GED required; 2 years of college preferred.
• 1–2 years of quick service restaurant experience.
• Demonstrated understanding of guest service principles.

Responsibilities

• Follows cash control and security procedures (e.g., safe counting, cash drawers).
• Maintains inventory by performing daily and weekly inspections; receives inventory truck orders.
• Motivates and directs Team Members to exceed guest expectations with fast, friendly service.
• Coaches and provides feedback to Team Members to improve performance.
• Directs shift planning and operations to drive results and uphold standards.
• Oversees timely and accurate preparation and sale of products for rapid service.
• Motivates team members at each workstation during the shift.
• Reviews restaurant results to identify successes and areas for improvement.

Skills

Guest service principles

Team motivation

Education

High School Diploma or GED

2 years of college preferred

Job description

Burger King Corporation is seeking an Hourly Shift Supervisor to lead shift operations and help drive sales, profitability, and guest satisfaction. The role supports the Restaurant General Manager and Assistant Manager, directing a team of crew members to execute the shift plan and ensure fast, accurate service in a clean environment.

The ideal candidate will have 1–2 years of quick-service experience, a high school diploma or GED, and a proven ability to coach team members and uphold cash